International Journal of Academic Research in Business and Social Sciences

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Comprehensive Bibliometric Mapping of Publication Trends in the e-Government: A Bibliometrix Analysis

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Purpose: E-government is defined as the transformation of government processes and structures through the use of information and communication technology to create better governance, including improving the quality of public services, community participation, and government accountability. This study aims to examine aspects of scientific literature including publications, authors, journals, and citation patterns to gain a better understanding and to map trends in e-Government research. Design/methodology/approach: Bibliometrix analysis was conducted to gain insight into e-Government using the Scopus database published from 2002-2024. A total of 539 articles were analyzed using the help of VOSviewer, Publish or Perish, biblioMagika, and Biblioshiny software. Findings: Over the 22-year period of publication, there has been a consistent increase in the number of publications, especially from 2009 to 2012. This can be attributed to the increasing number of researches in the fields of computer science, social sciences, and business, management, and accounting. The largest source in terms of publications is the International Journal of Electronic Government Research. Research limitations/implications: The Scopus database was used to select articles analyzed, excluding articles from other databases. In addition, this bibliometric analysis only focuses on published scientific literature, which may not cover all forms of research results. Practical implications: This research provides valuable insights for policy makers and governments to create better, more effective, and more efficient governance. And helps researchers focus on exploring topics that have not been studied thoroughly. Originality/value: The novelty in this article is about e-Government and TAM, which in previous articles were not detailed, but only presented in general. This study shows the relevance in the field of e-Government in recent years, and continues to be explored as an interesting phenomenon in the field of good governance.
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