Most people, young and seniors, are these days’ familiars with using the Internet and searching online for information on the Google, Facebook, Yahoo, Twitter, and so on. So the clients have now the opportunity to book on-line, by-passing the traditional high street distribution channel. See for example the Booking.com portal, hosting more than 607,000 accommodation possibilities over the world. Each day, over 800,000 room nights are reserved on Booking.com. On the other hand, the travel agencies reservation systems has evolved and transformed into high technology performance by booking and selling in an instant tourist packages. The present paper highlights the internet era implications over the Romanian travel agencies presenting a comparative analysis between their reservation systems used in order to satisfy the customers’ needs and wants.
Copyright: © 2018 The Author(s)
Published by Human Resource Management Academic Research Society (www.hrmars.com)
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