International Journal of Academic Research in Business and Social Sciences

search-icon

Unveiling the Factors Influencing Willingness to Communicate in English among form Six Students

Open access
This study investigates the factors influencing the willingness to communicate (WTC) in English among Form Six students in English-speaking classes in Terengganu, Malaysia. Understanding WTC is essential, as English communication skills are critical for academic and professional success. Data were collected from 219 students using a structured questionnaire distributed via Google Forms and analyzed with SPSS for descriptive and inferential statistics. The findings reveal that learning responsibility is the most influential factor, demonstrating students’ proactive engagement in seeking clarification, feedback, and participation in classroom activities. Communicative self-confidence and the situational context of L2 use were also significant, emphasizing the importance of confidence and supportive, familiar environments in fostering WTC. Conversely, off-instruction communication ranked lowest, indicating hesitancy in informal peer interactions, especially in unstructured contexts. Factors such as personal relevance and culturally engaging topics were found to reduce communication apprehension and encourage active participation, supporting MacIntyre’s Heuristic Model and Krashen’s Affective Filter Hypothesis. These results highlight the need for educators to create inclusive, low-pressure environments that leverage student-centered activities, address public speaking anxiety, and incorporate engaging topics to enhance communication. This research provides valuable insights into the factors shaping pre-university students’ WTC and offers practical strategies for preparing learners to excel in English-speaking academic and professional contexts.
Abu, B. A. L., Swanto, S., Ationg, R., & Din, W. A. (2022). Situational and Motivation Factors Affecting Willingness To Communicate Among Esl Students. International Journal of Law, Government and Communication, 7(30), 66–77.
https://doi.org/10.35631/ijlgc.730007
Abulhaija, L. A., Migdadi, H. F., Bashir, I., Yunus, K., & Taany, B. S. (2024). Undergraduate Students’ Willingness to Communicate in English during Remote Learning Classes. Dirasat: Human and Social Sciences, 51(3), 290–302.
https://doi.org/10.35516/hum.v51i3.4181
Alam, M. R., Ansarey, D., Abdul Halim, H., Rana, M. M., Milon, M. R. K., & Mitu, R. K. (2022). Exploring Bangladeshi university students’ willingness to communicate (WTC) in English classes through a qualitative study. Asian-Pacific Journal of Second and Foreign Language Education, 7(1), 1–17. https://doi.org/10.1186/S40862-022-00129-6/METRICS
Alawiyah, S., Salija, K., & Korompot, C. A. (2024). Lecturer’s Encouragement Factors Influencing EFL Students’ Willingness to Communicate in Speaking Class. Celebes Journal of Language Studies, 4(1), 97–114. https://doi.org/10.51629/cjls.v4i1.186
Alfia Rahmawati, Syarifudin, & Tuning Ridha Addhiny. (2023). Exploring factors contributing to students’ willingness to communicate in English class at the 11th grade of Ma Nurul Islam Dasan Baru Murbaya Village Pringgarata sub-district in the academic year 2022/2023. 13(1), 1–13.
Bai, S. (2023). The predictive effects of foreign language anxiety and boredom on willingness to communicate among Chinese struggling EFL learners. Heliyon, 9(9). https://doi.org/10.1016/j.heliyon.2023.e19610
Cao, Y., & Philp, J. (2006). Interactional context and willingness to communicate: A comparison of behavior in whole class, group and dyadic interaction. System, 34(4), 480–493. https://doi.org/10.1016/j.system.2006.05.002
Chen, S., & Fu, R. (2023). Investigating individual learner differences in second language learning. Irish Educational Studies. https://doi.org/10.1080/03323315.2023.2176905
Creswell J.W. (2012). Educational Research.
De Miguel, C., Becker, R., Hollowell, C., Wilson, C., & Pollock, J. (2023). Mentoring is not “Short-Term”: effective continuing mentoring strategies for undergraduate short-term summer program participants after the research experience. Physiology. https://doi.org/10.1152/physiol.2023.38.s1.5734675
Dörnyei, Z. (2005). The Psychology of the Language Learner. In The Psychology of the Language Learner. https://doi.org/10.4324/9781410613349
Duyen, L. T. M. (2023). Vietnamese EFL Students’ Willingness to Communicate in EFL Classes. International Journal of Science and Management Studies (IJSMS), August, 69–76. https://doi.org/10.51386/25815946/ijsms-v6i4p110
Fan, Z., Luo, N., Wang, S., & Yu, G. (2024). Exploring the factors affecting willingness to communicate in learning English as a second language. Addressing Global Challenges - Exploring Socio-Cultural Dynamics and Sustainable Solutions in a Changing World, 334–340. https://doi.org/10.1201/9781032676043-46
Ghazali, Darusalam., & Sufean, Hussin. (2021). Metodologi penyelidikan dalam pendidikan (3rd ed.). Universiti Malaya.
Hamarsha, M., & R. K. Bsharat, T. (2023). THE INFLUENCE OF CONSUMING CONVERSATION THROUGH ANIMATION (CTA) STRATEGY IN ENHANCING THE SEVENTH GRADERS SPEAKING SKILLS IN PALESTINE: JENIN REGION. International Journal of Language, Linguistics, Literature, and Culture. https://doi.org/10.59009/ijlllc.2023.0019
Horwitz, E., Horwitz, M., & Cope, J. (1986). Foreign language classroom anxiety. The Modern Languiage Journal, 70, 125–132.
http://www.jstor.org/page/info/about/policies/terms.jsp
Jamil, A. (2002). Pemupukan Budaya Penyelidikan Di Kalangan Guru Sekolah: Satu Penilaian. Universiti Kebangsaan Malaysia.
Jelínková, J. (2023). Are University Students Willing to Communicate in English Language Courses? Acc Journal, 29(3), 27–39. https://doi.org/10.2478/acc-2023-0012
Kang, S. J. (2005). Dynamic emergence of situational willingness to communicate in a second language. System, 33(2), 277–292. https://doi.org/10.1016/J.SYSTEM.2004.10.004
Kaur, P., & Ramachandran, V. (2023). Examining Willingness to Communicate in the English Language Classroom. Asian Journal of Research in Education and Social Sciences, 5(4), 45–53. https://doi.org/10.55057/ajress.2023.5.4.5
Khamwan, T. (2023). Developing Communication Strategies Instruction Used in an English as a Lingua Franca Academic Context. English Language Teaching. https://doi.org/10.5539/elt.v16n2p141
Khatib, M., & Nourzadeh, S. (2015). Development and validation of an instructional willingness to communicate questionnaire. Journal of Multilingual and Multicultural Development, 36(3), 266–283. https://doi.org/10.1080/01434632.2014.914523
Kim, J., Zhao, H., & Diskin-Holdaway, C. (2022). Willingness to Communicate and Second Language Fluency: Korean-Speaking Short-Term Sojourners in Australia. Languages, 7(2). https://doi.org/10.3390/languages7020112
Krashen, S. (1982). Principles and practice in second language acquisition principles and practice in second language acquisition (Issue January 1982).
Krejcie, R. V, & Morgan, D. W. (1970). Determining sample size for reseach activities. 38, 607–610.
Lahuerta, A. C. (2013). Factors affecting willingness to communicate in a Spanish university context. International Journal of English Studies, 14(2), 39–55. https://doi.org/10.6018/j.193611
Li, Z. (2020). Route to Develop International Academic Communication-Oriented Willingness to Communicate in English for Graduates. Canadian Social Science, 16(9), 7–11. https://doi.org/10.3968/11860
MacIntyre, P. D. (1994). Variables Underlying Willingness to Communicate: A Causal Analysis. Communication Research Reports, 11(2), 135–142.
https://doi.org/10.1080/08824099409359951
MacIntyre, P. D., Dornyei, Z., Clement, R., & Noels, K. A. (1998). Conceptualizing Willingness to Communicate in a L2: A Situational Model of L2 Confidence and Affiliation. The Modern Language Journal, 82(4), 545. https://doi.org/10.2307/330224
Macintyre, P. D., Dörnyei, Z., Clément, R., & Noels, K. A. (1998). Conceptualizing Willingness to Communicate in a L2: A Situational Model of L2 Confidence and Affiliation. Source: The Modern Language Journal, 82(4), 545–562.
MacIntyre P. D., & Gardner R. C. (1994). The Subtle Effects of Language Anxiety on Cognitive Processing in the Second Language. Language Learning, 44(2), 283–305. https://doi.org/10.1111/j.1467-1770.1994.tb01103.x
Macintyre, P. D., & Legatto, J. J. (2011). A dynamic system approach to willingness to communicate: Developing an idiodynamic method to capture rapidly changing affect. Applied Linguistics, 32(2), 149–171. https://doi.org/10.1093/applin/amq037
Marchiori, R. S., Song, S., Moon, J., & Khorshid, S. (2023). Crafting An Approach to Cultivate Engineering Competencies for Undergraduate Students in Construction Engineering with Minecraft. ASEE Annual Conference and Exposition, Conference Proceedings. https://doi.org/10.18260/1-2--42779
Matuzas, M. A. (2022). Factors Influencing Students’ Willingness to Communicate in Korean Elementary School EFL Classrooms. Networks: An Online Journal for Teacher Research. https://doi.org/10.4148/2470-6353.1359
McCann, M., & Hewitt, M. (2023). Academic performance and work placements: does academic performance influence the decision to complete a work placement? Higher Education, Skills and Work-Based Learning. https://doi.org/10.1108/HESWBL-11-2021-0224
McCROSKEY, J. C. (1984). McCroskey, 1984 - Communication apprehension perspective (Ch.pdf (pp. 13–38).
Mulyaningsih, R. D., & Murtafi’ah, B. (2022). Willingness To Communicate (Wtc) Among Tertiary English Education Students: a Survey Study. ELT Echo?: The Journal of English Language Teaching in Foreign Language Context, 7(2), 177. https://doi.org/10.24235/eltecho.v7i2.11703
Munchen, L., Razali, F., & Arsad, N. M. (2021). Influence of Language Learning Strategies on Willingness to Communicate in Chinese Among Students with High and Low Anxiety. Asian Journal of University Education. https://doi.org/10.24191/ajue.v17i4.16183
Qu, K. (2023). The Connection between Willingness to Communicate and Academic Performance. Open Journal of Modern Linguistics.
https://doi.org/10.4236/ojml.2023.134030
Gardner, R. C. (1985). The attitude/motivation test battery: Technical Report. 21(4), 162.
Fitriani. (2022). The Development of English Speaking Proficiency to Increase Students’ Communication Skill in A Business and Technology College. KOMVERSAL. https://doi.org/10.38204/komversal.v4i2.1041
Richmond, V. P., & McCroskey, J. C. (1990). Willingness to communication?: A cognitive view. Journal of Social Behavior and Personality, 5(2), 19–37.
Subramaniam, S., Shaharudin, R. H., Abdul Hamid, N. B., & Abdul Wahab, N. H. (2021). Motivation and Willingness to Communicate in English amongst ESL Engineering Pre-university Students in Malaysia. Environment-Behaviour Proceedings Journal. https://doi.org/10.21834/ebpj.v6isi4.2906
Susanti, E. (2021). Contributing factors on students’ willingness to communicate (WTC). UAD TEFL International Conference, 2, 41. https://doi.org/10.12928/utic.v2.5734.2019
Tan, K. E., Lee Yen Abdullah, M. N., Abdullah, A., Ahmad, N., Phairot, E., Jawas, U., & Liskinasih, A. (2020). Indonesian, Malaysian and thai secondary school students’ willingness to communicate in english. Malaysian Journal of Learning and Instruction. https://doi.org/10.32890/mjli2020.17.1.1
Vu, T. T., & Nguyen, T. T. K. (2024). An investigation into English-majored students’ motivation in speaking English. Global Academic Journal of Linguistics and Literature, 6(02), 78–92. https://doi.org/10.36348/gajll.2024.v06i02.006
Weda, S., Atmowardoyo, H., Rahman, F., Said, M. M., & Sakti, A. E. F. (2021). Factors affecting students’ willingness to communicate in EFL classroom at higher institution in indonesia. International Journal of Instruction. https://doi.org/10.29333/iji.2021.14240a
Yang, X., & Yin, S. (2022). Interpersonal projection as EFL teachers’ discourse strategy to enhance students’ willingness to communicate: A systemic-functional perspective. System. https://doi.org/10.1016/j.system.2021.102687
Zhang, J., & Zhang, W. (2023). Trait Emotional Intelligence and Willingness to Communicate in Foreign Language Learning. Journal of Language Teaching and Research, 14(6), 1535–1540. https://doi.org/10.17507/jltr.1406.11
Muhammad, M. M. @, & Ismail, N. S. (2024). Unveiling the Factors Influencing Willingness to Communicate in English among form Six Students. International Journal of Academic Research in Business and Social Sciences, 14(12), 3379–3397.