International Journal of Academic Research in Business and Social Sciences

search-icon

Enhancing Employee Awareness to Mitigate the Economic and Operational Impacts of Unlawful Interference in Abu Dhabi

Open access
Awareness of unlawful interference is pivotal for enabling employees to effectively manage and mitigate its impacts on critical areas such as flight delays and cancellations, maintenance and repairs, tourism, stocks, and investments. A thorough review of past studies, this paper aims to identify the significance of unlawful interference and employee’s readiness in Abu Dhabi Airport. The findings of this review reveal that employee awareness is fundamental in reducing flight delays and cancellations, which often result in substantial costs associated with overtime, rescheduling, and operational disruptions. Similarly, employees equipped with knowledge of maintenance and repair protocols can detect potential threats early, avoid unnecessary repairs, and ensure efficient resource utilization at AUH. In the tourism sector, employee readiness to handle security incidents fosters a perception of safety among travelers, encouraging confidence in airport operations. As a vital gateway to the region, AUH plays an essential role in supporting tourism-related industries, such as hospitality and retail. Airports demonstrating robust security through trained employees are better positioned to sustain tourist inflows and support economic growth. Moreover, awareness among employees plays a vital role in stabilizing stocks and investments, as effective management of security threats reassures investors, thereby maintaining confidence in the aviation and tourism sectors. This is particularly important for AUH, which continues to attract global investments as part of its strategic positioning as a leading aviation hub. Future research should delve deeper into how employee awareness of passenger-targeted attacks, airport infrastructure attacks, and false information can enhance their preparedness to control and mitigate the effects of these threats. For instance, investigations could focus on how awareness influences their ability to address the economic impacts of delays, support the tourism industry, and maintain airport infrastructure and maintenance at AUH.
Alards-Tomalin, D., Ansons, T. L., Reich, T. C., Sakamoto, Y., Davie, R., Leboe-McGowan, J. P., & Leboe-McGowan, L. C. (2014). Airport security measures and their influence on enplanement intentions: Responses from leisure travelers attending a Canadian University. Journal of Air Transport Management, 37, 60–68.
ATAG. (2018). Powering global economic growth, employment, trade links, tourism and support for sustainable development through air transport. Aviation Benefits Beyond Borders, 88.
Blalock, G. (2007). The impact of 9/11 on airport security and the aviation industry. Journal of Economic Perspectives, 21(4), 73–94.
Burlov, V., Gryzunov, V., Koryakina, A., & Ukraintseva, D. (2022). Management of the airport security process based on the conservation law of the object’s integrity. Lecture Notes in Networks and Systems, 128, 1–9.
Calzada, J., & Fageda, X. (2023). Airport dominance, route network design and flight delays. Transportation Research Part E: Logistics and Transportation Review, 170, 103000.
Carney, M., & Mew, K. (2003). Airport governance reform: A strategic management perspective. Journal of Air Transport Management.
Duchesneau, D. A. (2015). Terrorism and aviation security: Economic impact and cost-benefit analysis. Transportation Journal, 54(3), 345–360.
Endsley, M. R., & Robertson, M. (2000). Situation awareness in aircraft maintenance teams. International Journal of Industrial Ergonomics.
Ghelfi-Waechter, S. M., Bearth, A., Fumagalli, C. S., & Hofer, F. (2019). Towards unpredictability in airport security. Journal of Airport Management, 13(2), 110–121.
Hanus, B., & Wu, Y. A. (2016). Impact of users’ security awareness on desktop security behavior: A protection motivation theory perspective. Information Systems Management.
Korecki, A., & Heike, S. (2022). Aviation security and the economic impact of airport attacks. Journal of Transportation and Security, 10(2), 91–104.
Kremer, A. (2013). Maslow’s hierarchy of needs and safety in aviation: A framework for passenger behavior analysis. Safety Science, 57, 40–49.
Martin, T. (2018). The ripple effect of aviation security breaches: A global perspective. Journal of International Security, 11(3), 205–223.
Moore, J. (2020). Lessons from the Lockerbie bombing: Baggage reconciliation and international aviation security. Airline Business, 25(1), 12–17.
Panter, L. (2021). The economics of safety perception in aviation: A behavioral perspective. Journal of Travel and Safety Management, 14(4), 320–335.
Rashad, F., Ali, N. A., Kudus, N., Kamalrudin, M., Akmal, S., & Hakimi, H. (2024). Analyzing factors of employee engagements to enhance job satisfaction among the employees in United Arab Emirates. Journal of Organizational Studies, 14(8), 1953–1965.
Rosenow, J., Michling, P., Schultz, M., & Schönberger, J. (2020). Evaluation of strategies to reduce the cost impacts of flight delays on total network costs. Aerospace.
Skorupski, J., & Uchro?ski, P. (2018). Evaluation of the effectiveness of an airport passenger and baggage security screening system. Journal of Air Transport Management.
Sun, X., Wandelt, S., & Zhang, A. (2020). Resilience of cities towards airport disruptions at a global scale. Research in Transportation Business and Management, 34, 100452.
Szymankiewicz, P. (2022). Forecasting the challenges in aviation security: A case study. Aviation Security Review, 18(2), 45–57.
Tan, C. (2016). Revisiting airport checkpoint protocols: Lessons from Turkey’s airport attacks. Journal of Airport Safety Management, 22(3), 212–226.
Wandelt, S., & Wang, K. (2024). Towards solving the airport ground workforce dilemma: A literature review on hiring, scheduling, retention, and digitalization in the airport industry. Journal of the Air Transport Research Society, 2, 100004.
Walter, S., Schmutz, J. B., & Grote, G. (2024). A safety approach for improving security: Effective coordination strategies at the airport security screening checkpoint. Human Factors, 66(4), 1314.
Alnuaimi, A. A. S., Sharif, S. M., & Wekke, I. S. (2024). Enhancing Employee Awareness to Mitigate the Economic and Operational Impacts of Unlawful Interference in Abu Dhabi. International Journal of Academic Research in Business and Social Sciences, 14(12), 1727–1736.