This study aimed to verify the impact of strategic leadership on crisis management at Jordanian commercial banks. The study was conducted on 70 managers at top and middle levels. The researchers used the descriptive quantitative method to achieve the specific objectives of the study. The results of the study indicated that there is a high level of strategic leadership and crisis management, and that there is a significant impact of strategic leadership on crisis management, and strategic leadership has a significant impact on all dimensions of crisis management. The study presented some recommendations, the most important of which are: Enhancing the development of human resources as they are concerned with facing crises that banks may face by organizing electronic training courses using the bank's website to provide employees with the required knowledge.
Salam, A. (2015). Effective crisis and disaster management. Zahraa Al Sharq Publishing Library.
Ajwa, A., Farid, K. (2008). Public relations management between strategic management and crisis management. World of Books for Publishing and Distribution.
Ali, N. S., & Abbas, H. W. (2016). Strategic personality. Darghidaa for publishing and distribution.
Abu Ammar, Y. O. (2022). Strategy: Introduction to Orientalism of the Future. Dar Noun and Al-Qalam for Publishing and Distribution.
Ayed, A. M., & Al Shamsi, A. Y. (2023). The impact of strategic leadership on crisis management: a field study in banks operating in the capital city. Journal of Arts, 11(4), 702-751.
Bamarhoul, M. S., & Al-Hamid, A. M. (2022). The impact of strategic leadership practices on crisis management: a field study in mobile phone companies in Aden Governorate. Journal of Communication, (44), 319-364.
Bulgu, M., & Islam, S., M. (2007). Corporate crisis and risk management: Modelling, strategies and sme application. Elsevier.
Al-Bunni, H., & Hussein, A. A. (2022). The role of strategic leadership in reducing strategic drift, a field study in the Youth and Sports Directorate (Kirkuk, Salah al-Din, Anbar, Mosul). Tikrit Journal of Administrative and Economic Sciences, 18(60), 791-805.
Crandall, W. R., Parnell, J. A., & Spillan, J. E. (2014). Crisis management leading in the new strategic landscape (2th ed.). Sage Publications, Inc.
Daoud, F. S. (2019). Strategic management: concepts and applied practices (2nd ed.). Dar Amjad for Publishing and Distribution.
Dessler, G. (2016). Human resource management (15th ed.). Person.
Devlin, E. S. (2007). Crisis management planning and execution. Auerbach Publications.
Al-Dabaa, R. A. (2015). Crisis management. Egyptian Office for Publications.
Al-Dalaeen, A. F., Al-Shamayleh, M. O., Al-Lahham, M. E., & Kafi, M. Y. (2015). Media and crisis management. Dar Al-Assar Al-Alami for Publishing and Distribution.
Farazmand, A. (2014). Crisis and emergency management theory and practice (2th ed.). Crc Press.
Al-Faqih, A. M. (2011). Crisis management. University of Science and Technology.
Glaesser, D. (2006). Crisis management in the tourism industry (2th ed.). Butterworth-Heinemann.
Al-Janabi, A. S. (2017). Strategic management and the challenges of the twenty-first century. Dar Amjad for Publishing and Distribution.
Al-Janabi, S. E. (2019). Leadership and supervision strategies. Al-Yazouri Scientific House for Publishing and Distribution.
Al-Juhani, N. A., Al-Qahtani, Sh. K., Morsi, M. M., Al-Shamlan, K. A., & Al-Rashidi, A. K. (2018). Contemporary models of leadership. Library of Law and Economics.
Hareem, H. (2013). Organizational behavior: The behavior of individuals and groups in business organizations (4th ed.). Dar Al-Hamid for Publishing and Distribution.
Heikal, M. (2006). Crisis, disaster and difficult situation management skills. Egyptian General Book Authority.
Hitt, M. A, Ireland, R. D., & Hoskisson, R. E. (2007). Strategic management: Competitiveness and globalization (7th ed.). Thomson Learning, Inc.
Kumar, S. (2018). Courageous leadership the missing link to creating a lean culture of rxcellence. Routledge.
Al-Lami, G. Q., & Al-Issawi, K. A. (2015). Crisis management foundations and applications. Al-Dar Al-Mudhaji for Publishing and Distribution.
Al-Maghribi, M. A. (2019). Crisis and disaster management. Modern Academy for University Books.
Makkawi, H. I. (2005). Media and crisis management. Egyptian Lebanese Publishing House.
Al- Mas’edh, M. A. (2012). Crisis management: approaches, concepts, and processes. House of Culture for Publishing and Distribution.
Mitroff, I. I. (2005). Why some companies emerge stronger and better from crisis 7 essential lessons for surviving disaster, strategy, risk, and resources. American Management Association.
Muhammad, H. M. (2015). Modern strategic management. Dar Al Moataz for Publishing and Distribution.
Olson, A. K., & Simerson, B. K. (2015). Leading with strategic thinking four ways effective leaders gain insight drive change and get results. John Wiley & Sons, Inc.
Penuel, K. B., statler, M., & Hagen, R. (2013). Encyclopedia of crisis management. SAGE Publications, Inc.
Phillips, J. J., & Phillips, P. P. (2012). High-impact human capital strategy: Addressing the 12 major challenges today's organizations face. American Management Association.
Pursiainen, C. (2018). The crisis management cycle. Routledge.
Rashwan, H. A. (2010). Leadership is a study in psychological, administrative and organizational sociology. University Youth Foundation.
Al-Saeed, A. (2006). Crisis and disaster management strategies and the role of public relations. Dar Al Uloom for Publishing and Distribution.
Al-Sayrafi, M. (2006). Crisis management. Horus International Publishing and Distribution Foundation.
Al-Sharaa, A. M., & Sanjak, G. M. (2015). Human resources management, modern trends and challenges of the third millennium. Dar Al-Mawdhiyya for Publishing and Distribution.
Sengupta, N., & chandan, J. S. (2011). Strategic management. Vikas Publishing House. https://doi.org/10.21061/strategicmanagement
Al-Shayyal, B. K., & Al-Jadaiya, M. N. (2021). The impact of strategic leadership on the effectiveness of crisis management: An exploratory study on Al-Hikma Pharmaceutical Manufacturing Company / Jordan. Tikrit University Journal of Administrative and Economic Sciences, 17(52), 122-145. https://doi.org/10.25130/tjaes.17.53.2.8
Shuaib, M. A. (2014). Hospital management an applied perspective. Universities Publishing House.
Tipuri?, D. (2022). Mastering strategic leadership how to convey myth to reality. Sinergija D.o.o.
Töre, E., & Çilek, A. (2021). The Effects of strategic leadership behaviors of school managers on crises management. Turkish Online Journal of Qualitative Inquiry, 12(8), 3386–3401.
Albawarid, M. K. A., & Almaani, A. I. (2024). The Impact of Strategic Leadership on Crisis Management at Jordanian Commercial Banks. International Journal of Academic Research in Business and Social Sciences, 14(11), 2927–2941.
Copyright: © 2024 The Author(s)
Published by Knowledge Words Publications (www.kwpublications.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode
