In order to ensure an effective and successful organization, the aspect of justice must be upheld by every management. Management concerned about the issue of justice in the organization can change the organization in a positive direction to make the organization in a state with the principles, stance, and determination. This paper examines the relationship between organizational justice and job satisfaction. A survey method was employed to gather 164 questionnaires from Pejabat Setiausaha Kerajaan (SUK) Selangor employees. The outcomes of SmartPLS showed that procedural justice, distributive justice, and procedural justice might act as an essential antecedent of extrinsic job satisfaction. Besides, procedural justice and interactional justice also may act as an essential antecedent of intrinsic job satisfaction. Conversely, distributive justice does not have any significant relationship with intrinsic job satisfaction. Further, implication, discussion, and conclusion are elaborated.
Ab. Aziz, Y. (2010). Gelagat Organisasi Satu Pendekatan Strategik. Penerbit Universiti Utara Malaysia, Sintok, Kedah, Malaysia.
Adams, J. S. (1963). Toward an understanding of inequity. Journal of Abnormal and Social Psychology, 67(5), 422-436.
Al-Zu'bi, H. A. (2010). A study of the relationship between organizational justice and job satisfaction. International Journal of Business and Management. 5(12), 102-108.
Arif, S., Kundi, O., & Khan, M. S. (2020). What is the effect of organizational justice and perceived organizational and supervisor support on employee’s level of trust?. SEISENSE Journal of Management 3(1): 47-63.
Azman, I., John, C., Ali, B., Osman, M. R., & Wan, K. W. I. (2011). Kepuasan kerja adalah peramal kepada keinginan berhenti kerja secara sukarela: Satu kajian di sebuah penguasa tempatan. Jurnal Kemanusiaan, 9, 11-26.
Azman, I., Fuad, M. Z., Aimi, A., Al-Banna, H. M., & Rashidi, A. (2014). Effect of manager’s role in performance based pay on employee outcomes. GJAT 4(2), 41-58.
Azman, I., Azmi, N. M. Z., Hilmi, A. H., Nurshahira, I., & Yusof, I. (2021). Power distance as a moderator in the relationship between organisational justice and job satisfaction. International Journal of Management Studies, 28(1), 25-56.
Bies, R. J., & Moag, J. S. (1986). Interactional justice: Communication criteria of fairness. Research on negotiation in organizations, 1(1), 43-55.
Chen, S. Y., Wu, W. C., Chang, C. S., Lin, C. T., Kung, J., Y., Weng, H. C., Lin, Y. T., & Lee, S. I. (2015). Organizational justice, trust, and identification and their effects on organizational commitment in hospital nursing staff. BMC Health Services Research.
Colquitt, J. A., Greenberg, J., & Zapata-Phelan, C. P. (2005). What is organizational justice: An historical overview. In: Handbook of organizational justice
Donglong, Z., Taejun, C., Julie, A., & Sanghun, L. (2019). The structural relationship between organizational justice and organizational citizenship behavior in university faculty in China: the mediating effect of organizational commitment. Asian Pasific Education Review, doi: 10.1007/s12564-019-09617-w
Fornell, C. G., & Larcker, D. F. (1981). Evaluating structural equation model with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
Greenberg, J. (1987). A taxonomy of organizational justice. Academy of Management Review, 1(12), 9-22
Hair, J. F., Hult, G. T., Sarstedt, M., & Ringle, C. M. (2014). A Primer Partial Least Squares Structural Equation Modelling (PLS-SEM). America: Sage Publication Inc.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Second Edition. Los Angeles: Sage Publication Inc.
Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009). The use of partial least squares path modeling in international marketing. Advances in International Marketing, 20, 277–320.
Herzberg, F. (1968). One more time: How do you motivate employees? In S.J. Ott (Ed). Classical Reading in Organizational Behavior. Orlando, Florida: Harcourt Brace & Company.
Krishnan, H. (2020). The relationship between organizational justice perception and job satisfaction in small and medium enterprises. Journal of Arts & Social Sciences, 4(1), 31-44.
McShane, S. L., & Von Glinow, M. A. (2005). Organizational Behavior. Boston: McGraw-Hill Irwin.
Ridhwan, M. A. R., & Enah, A. (2020). Interdependence between interactional justice and job satisfaction. Management Marketing, XVIII (1), 26-39.
Nadiri, H., & Tanova, C. (2010). An investigation of the role of justice in turnover intentions, job satisfaction, and organizational citizenship behavior in the hospitality industry. International Journal of Hospitality Management, 29(1), 33-41.
Nawaz, K., Usman, M., Nadeem, M., Nisar, F., & Saleem, K. (2018). Impact of organizational justice on engineering workers job satisfaction (a research on 100 engineering workers are working in department of electrical at al-arabia sugar mill, noon sugar mill and shakarganj sugar mill manufacturing plants in Sugar Industry of Pakistan). American Journal of Industrial and Business Management, 8, 2209-2230.
Niehoff, B., & Moorman, R. H. (1993). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behaviour. Academy of Management Journal, 36(3), 527–556.
Nwibere, B. M. (2014). Organizational justice as a determinant of organizational citizenship behavior in the Nigerian work environment: A study of selected universities in the Niger Delta Region. International Journal of Business and Management, 9(4), 191-205.
Phayoonpun, T., & Norazuwa, M. (2014). Organizational justice and turnover intention: The mediation role of job satisfaction. International Postgraduate Business Journal, 6 (2), 1-21
Purang, P. (2011). Organizational justice and affective commitment: the mediating role of perceived organizational support. Asian Academy of Management Journal, 1(16), 141-156.
Purnama, Y. H., Tjahjono, H. K., Assery, S., & Dzakiyullah, N. R. (2020). The relationship of organizational justiceonjob satisfaction and job performance in banking company. International Journal of Scientific & Technology Research, 9(3)
Qureshi, H., Frank, J., Lambert, E. G., Klahm, C., & Smith, B. (2016). Organisational justice’s relationship with job satisfaction and organizational commitment among Indian police The Police Journal: Theory, Practice and Principles 1–21. doi:
10.1177/0032258X16662684
Rahim, M. A., Magner, N. R., Antonioni, D., & Rahman, S. (2001). Do justice relationships with organization-directed reaction differ across U.S. and Bangladesh employees?.The International Journal of Conflict Management, 12(4), 333-349.
Rahman, M., Haque, M., Elahi, F., & Miah, W. (2015). Impact of organizational justice on employee job satisfaction: An empirical investigation. American Journal of Business and Management, 4(4), 162-171.
Sekaran, U., & Bougie, R. (2013). Research Methods for Business: A Skill- Building Approach. New York: John Wiley & Sons, Inc
Spector, P. (1997). Job satisfaction: Application, assessment, causes & consequences. London: Sage Publications.
Usmani, S., & Jamal, S. (2013). Impact of distributive justice, procedural justice, interactional justice, temporal justice, spatial justice on job satisfaction of banking employees. Rev. Integr. Bus. Econ. Res, 2 (1), 351-383.
Young, W., Dayo, A., Omotayo, O. A., & Idowu, F. O. (2019). Influence of distributive justice on job satisfaction: A focus on employees in Nigeria Port Authority. International Journal of Management, 19(3), 69-76.
In-Text Citation: (Salim et al., 2022)
To Cite this Article: Salim, S. S., Muhamat@Kawangit, R., Ibrahim, N., & Ismail, A. (2022). The Role of Justice in Government Institution and The Impact on Job Satisfaction. International Journal of Academic Research in Business and Social Sciences, 12(1), 385–396.
Copyright: © 2022 The Author(s)
Published by Knowledge Words Publications (www.kwpublications.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode