Purpose: This study analyzes the current status of China's cross-border e-commerce(CBeC) development, outlines the challenges faced by China's CBeC Small and Medium Enterprises(SMEs), and finally summarizes the development strategies of China's CBeC SMEs in the era of generative artificial intelligence(GAI), providing reference for the development of China's CBeC SMEs . Research design, data and methods: This study analyzes the current status of China's CBeC development under the background of GAI through literature analysis ; and summarizes the challenges encountered by China's CBeC SMEs through semi-structured interviews . Results: The article summarizes the current status of China's CBeC development under the background of GAI from the aspects of the transformation of traditional foreign trade factories to CBeC, CBeC trade volume, CBeC platform selection diversification, the current status of GAI development and its application in CBeC, and points out the challenges faced by China's CBeC SMEs in terms of homogeneity and reliability of GAI output, human resources, data and privacy issues. Conclusions: It provides specific development strategies for China's CBeC enterprises and provides reference suggestions for GAI .
Aldoseri, A., Al-Khalifa, K. N., & Hamouda, A. M. (2023). Re-thinking data strategy and integration for artificial intelligence: concepts, opportunities, and challenges. Applied Sciences, 13(12), 7082.
Alibaba International Station.(2023).Alibaba International Station Business Assistant is launched. Alibaba International Station. Retrieved June 4, 2024, from https://onetouch.alibaba.com/moBasedata/public/news/content8b42a5fa-e0f9-42ee-be57-36c1acc86a78
Amazon Web Services, Inc. (2024). Generative AI on AWS - Generative AI, LLM, and Foundation Models - AWS. Amazon Web Services. Retrieved November 20,2024,from aws.amazon.com/cn/ai/generative-ai/.
AMZ123. (2024). The latest market trends of cross-border e-commerce. AMZ123 Amazon Navigation. Retrieved June 2, 2024, from https://www.amz123.com/tag/shichangqushi
Anker Innovation. (2023). Anker Innovation 2022 Financial Report. Anker Innovation. Retrieved June 4, 2024, from https://www.sohu.com/a/683610257_121664397
Ballerini, J., Yahiaoui, D., Giovando, G., & Ferraris, A. (2024). E-commerce channel management on the manufacturers’ side: ongoing debates and future research pathways. Review of Managerial Science, 18(2), 413-447.
Brands, M. (2022, March 3). The introduction of international selling on third-party marketplaces like Amazon and Walmart has led to an influx of Chinese sellers. Here’s what western brands should know. LinkedIn. Retrieved November 20, 2024, from https://www.linkedin.com/pulse/chinese-competition-new-normal-amazon-fba-sellers-mantaropartners
Cheng, Z., & Li, Y. (2024). Like, comment, and share on TikTok: Exploring the effect of sentiment and second-person view on the user engagement with TikTok news videos. Social Science Computer Review, 42(1), 201-223.
China Center for International Economic Exchanges. (2022, March 28). Extensive Application of Digital Technology Greatly Reduces International. People's Republic of China Ministry of Commerce. Retrieved June 2, 2024, from
http://tradeinservices.mofcom.gov.cn/article/szmy/zjyjgd/202204/132277.html
Cui, Y. G., Esch, P., & Phelan, S. (2024). How to build a competitive advantage for your brand using generative AI. Business
Horizons.https://doi.org/10.1016/j.bushor.2024.05.003.
Dallocchio, M., Lambri, M., Sironi, E., & Teti, E. (2024). The Role of Digitalization in Cross-Border E-Commerce Performance of Italian SMEs. Sustainability, 16(2), 508.
Drechsler, M., & Holzapfel, A. (2023). Horticultural supply chain network design of small and medium-sized enterprises. Sustainability Analytics and Modeling, 3, 100014.
Feuerriegel, S., Hartmann, J., Janiesch, C., & Zschech, P. (2024). Generative ai. Business & Information Systems Engineering, 66(1), 111-126.
Habbal, A., Ali, M. K., & Abuzaraida, M. A. (2024). Artificial Intelligence Trust, Risk and Security Management (AI TRiSM): Frameworks, applications, challenges and future research directions. Expert Systems with Applications, 240, 122442.
Han, Z., Wood, S., Coe, N. M., & Alexander, A. (2024). Conceptualising the co-evolution of China’s industrial and institutional environment for cross-border e-commerce. Geoforum, 153, 104034.
Kamoonpuri, S. Z., & Sengar, A. (2023). Hi, May AI help you? An analysis of the barriers impeding the implementation and use of artificial intelligence-enabled virtual assistants in retail. Journal of Retailing and Consumer Services, 72, 103258.
Kshetri, N. (2024). Generative Artificial Intelligence and E-Commerce. Computer, 57(2), 125-128.
Kshetri, N., Dwivedi, Y. K., Davenport, T. H., & Panteli, N. (2023). Generative artificial intelligence in marketing: Applications, opportunities, challenges, and research agenda. International Journal of Information Management, 102716.
Li, J., Liu, S., Gong, X., Yang, S. B., & Liu, Y. (2024). Technology affordance, national polycontextuality, and customer loyalty in the cross-border e-commerce platform: A comparative study between China and South Korea. Telematics and Informatics, 88, 102099.
Li, Q., Zhou, Z. and Xia, K. (2022), “The promoting effect of e-commerce live streaming on import cross-border e-commerce”, in Balli, F., Nee, A.Y.H. and Qalati, S.A. (Eds), 2022 International Conference on Economics, Smart Finance and Contemporary Trade (ESFCT 2022), Atlantis Press,1366-1373.
Liao, M., Fang, J., Han, L., Wen, L., Zheng, Q., & Xia, G. (2023). Boosting eCommerce sales with livestreaming in B2B marketplace: A perspective on live streamers’ competencies. Journal of Business Research, 167, 114167.
Ma, S., Huang, S., & Wu, P. (2024). Intelligent Manufacturing and Cross-border E-commerce Export Diversification. International Review of Economics & Finance.https://doi.org/10.1016/j.iref.2024.05.048.
Mehta, R., & Chilimbi, T. (2024, February 1). Amazon announces Rufus, a new generative AI-powered conversational shopping experience. US about Amazon. Retrieved June 2, 2024, from https://www.aboutamazon.com/news/retail/amazon-rufus
Ministry of Commerce and General Administration of Customs. (2024, January 22). China's cross-border e-commerce import and export volume will reach 2.38 trillion yuan in 2023, an increase of 15.6% . China Belt and Road Network. Retrieved June 2, 2024, from https://www.yidaiyilu.gov.cn/p/0JPOMQMJ.html
Ministry of Commerce. (2024, May 30). In the past five years, the scale of my country's cross-border e-commerce trade has increased more than 10 times. People's Daily Online. Retrieved June 2, 2024, from http://finance.people.com.cn/n1/2024/0530/c1004-40247027.html
Ministry of Industry and Information Technology. (2023). The first year of Generative AI: current status and prospects of domestic applications. Ministry of Industry and Information Technology. Retrieved June 2, 2024, from http://news.sohu.com/a/747976145_121438954
Ministry of Industry and Information Technology. (2024). Emergence of AI Application Innovations Facilitates Low-threshold Digitization for Enterprises. People’s Political Consultative Conference Website. Retrieved June 2, 2024, from https://www.rmzxb.com.cn/c/2024-01-11/3474900.shtml
Norbäck, P. J., & Persson, L. (2023). Why generative AI can make creative destruction more creative but less destructive. Small Business Economics, 1-29.
Ooi, K. B., Tan, G. W. H., Al-Emran, M., Al-Sharafi, M. A., Capatina, A., Chakraborty, A., ... & Wong, L. W. (2023). The potential of generative artificial intelligence across disciplines: Perspectives and future directions. Journal of Computer Information Systems, 1-32.
QuestMobile. (2024, May 7). The number of industry users of the AIGC APP has exceeded 73.8 million, representing an eightfold increase compared to the same period last year. QuestMobile . Retrieved June 2, 2024, from
https://www.163.com/dy/article/J1J5LH8J0519DFFO.html
Soni, V. (2023). Impact of Generative AI on Small and Medium Enterprises' Revenue Growth: The Moderating Role of Human, Technological, and Market Factors. Reviews of Contemporary Business Analytics, 6(1), 133-153.
Tang, Y. M., Chau, K. Y., Lau, Y. Y., & Zheng, Z. (2023). Data-intensive inventory forecasting with artificial intelligence models for cross-border e-commerce service automation. Applied Sciences, 13(5), 3051.
Warren, T. (2023). Microsoft puts a steep price on Copilot, its AI-powered future of Office documents. The Verge. July, 18, 2023.
Wen, H., Liu, Y., & Zhou, F. (2023). Promoting the International Competitiveness of Small and Medium-Sized Enterprises Through Cross-Border E-Commerce Development. SAGE Open, 13(4), 21582440231210119.
Wood, A. (2024). Alibaba empowers 500,000 merchants with AI toolkit "Aidge" | Startups Magazine. Startups Magazine. Retrieved November 20, 2024, from https://startupsmagazine.co.uk/article-alibaba-empowers-500000-merchants-ai-toolkit-aidge.
Xiaoman Technology.(2024).OKKI Foreign Trade Business Intelligent Workbench.Xiaoman Technology. Retrieved June 4, 2024, from https://xiaoman.cn/zh-cn/
Yan, Z., Lu, X., Chen, Y., & Wang, K. (2023). Institutional distance, internationalization speed and cross-border e-commerce platform utilization. Management decision, 61(1), 176-200.
Yang, Y., Chen, N., & Chen, H. (2023). The digital platform, enterprise digital transformation, and enterprise performance of cross-border e-commerce—from the perspective of digital transformation and data elements. Journal of Theoretical and Applied Electronic Commerce Research, 18(2), 777-794.
Ye, Y., Hung Lau, K., & Teo, L. (2023). Transforming supply chains for a new competitive market alignment–a case study of Chinese fashion apparel companies. International Journal of Logistics Research and Applications, 26(3), 365-397.
Zhejiang Securities. (2024, January 11). "2024 Cross-border E-commerce: Where is the trend heading?". Zheshang Securities. Retrieved June 2, 2024, from https://www.163.com/dy/article/IO6D3JUH05536OUA.html
Xiyang, L., & Ramayah, T. (2024). Exploring Cross-Border E-Commerce Development Strategies for Chinese SMES in the Age of Generative AI. International Journal of Academic Research in Business and Social Sciences, 14(11), 2636–2649.
Copyright: © 2024 The Author(s)
Published by Knowledge Words Publications (www.kwpublications.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode