Employee job dissatisfaction is a prevalent issue arising from unmet expectations, leading to adverse perceptions and discontent. This literature review delves into the factors contributing to job dissatisfaction in 22 Asian countries from 2020 to 2024, a region characterized by rapid economic growth and digital transformation. The review classifies these factors into environmental and organizational, drawing insights from diverse studies. Environmental factors encompass job and financial insecurity, perceived low professional standing, and inadequate job recognition, while organisational factors involve issues such as inadequate remuneration, absence of occupational safety, unfavourable working culture, and detrimental managerial practices. Adhering to the PRISMA model, this systematic review curated articles from ScienceDirect and SAGE databases. Subsequent to applying inclusion and exclusion criteria, ten articles underwent comprehensive analysis. The findings underscore prominent contributors to job dissatisfaction, including client hostility, deficient incentive structures, unsatisfactory managerial assistance, and excessive workloads, across different industries in the Asian context. Comprehending these factors can assist researchers and professionals in formulating strategies to enhance job satisfaction and overall organizational efficacy.
Al-Jumaili, A. A., Elhiny, R., Thomas, D., Elbarbry, F., Khdour, M., Sherbeny, F., & Hamad, A. (2023). Factors impacting job satisfaction among pharmacists in the Arab world: A qualitative study. Saudi Pharmaceutical Journal. https://doi.org/10.1016/j.jsps.2023.02.010
Al-Muallem, N., & Al-Surimi, K. M. (2019). Job satisfaction, work commitment and intention to leave among pharmacists: A cross-sectional study. BMJ Open, 9(9), e024448. https://doi.org/10.1136/bmjopen-2018-024448
Alrawahi, S., Sellgren, S. F., Altouby, S., Alwahaibi, N., & Brommels, M. (2024). Stress and job satisfaction among medical laboratory professionals in Oman: A cross-sectional study. Heliyon, 10(3). https://doi.org/10.1016/j.heliyon.2024.e25456
Asian Development Bank. (2024). Asian Economic Integration Report 2024. https://www.adb.org/publications/asian-economic-integration-report-2024
Aung, Z. M., Santoso, D. S., & Dodanwala, T. C. (2023). Effects of demotivational managerial practices on job satisfaction and job performance: Empirical evidence from Myanmar’s construction industry. Journal of Engineering and Technology Management, 67, 101730. https://doi.org/10.1016/j.jengtecman.2022.101730
Aziz, F., Muzlan, N., Ahrari, S., & Zixuan, D. (2022). Factors Influencing Malaysian Public Sector Employees’ Performance. Seybold Report, 17(12), 3091-3103.
Berassa, M. S., Chiro, T. A., & Fanta, S. (2021). Assessment of job satisfaction among pharmacy professionals. Journal of Pharmaceutical Policy and Practice, 14(1). https://doi.org/10.1186/s40545-021-00356-1
Dykstra, L. E. (2020). The intersection of job satisfaction, job dissatisfaction, and motivation of instructional designers in online higher education: A transcendental phenomenological study. Innovative Food Science & Emerging Technologies, 6(6), 1-13.
Ghasemy, M., Rosa-Díaz, I. M., & Gaskin, J. E. (2021). The roles of supervisory support and involvement in influencing scientists’ job satisfaction to ensure the achievement of SDGs in academic organizations. SAGE Open, 11(3), 215824402110306. https://doi.org/10.1177/21582440211030611
International Labour Organization. (2024). Labour migration in China and Mongolia. https://www.ilo.org/.../areas-work/labour-migration-china-and-mongolia
Jaradat, S. (2020). Job dissatisfaction and its impact on work results. Innovative Food Science & Emerging Technologies, 6(6), 1-13.
Lee, C., Lee, B., Choi, I., & Kim, J. (2023). Exploring determinants of job satisfaction: A comparison between survey and review data. SAGE Open, 13(4). https://doi.org/10.1177/21582440231216528
Lindblom, A., Lindblom, T., & Wechtler, H. (2020). Retail entrepreneurs’ exit intentions: Influence and mediations of personality and job-related factors. Journal of Retailing and Consumer Services, 54, 102055. https://doi.org/10.1016/j.jretconser.2020.102055
Macao Gaming Inspection and Coordination Bureau. (2020). Gaming statistics. http://www.dicj.gov.mo/web/en/information/DadosEstat_mensal/
McCartney, G. (2016). Play the cards, roll the dice: The integration of casinos within Asian tourism destination development strategy. UNLV Gaming Research & Review Journal, 20(2), 119–140.
Pandey, P., Singh, S., & Pathak, P. (2021). An exploratory study on factors contributing to job dissatisfaction of retail employees in India. Journal of Retailing and Consumer Services, 61, 102571. https://doi.org/10.1016/j.jretconser.2021.102571
Pu, B., Sang, W., Ji, S., Hu, J., & Phau, I. (2024). The effect of customer incivility on employees’ turnover intention in hospitality industry: A chain mediating effect of emotional exhaustion and job satisfaction. International Journal of Hospitality Management, 118, 103665–103665. https://doi.org/10.1016/j.ijhm.2023.103665
Tait, F. N., Mburu, C., & Gikunju, J. (2018). Occupational safety and health status of medical laboratories in Kajiado County, Kenya. The Pan African Medical Journal, 29. https://doi.org/10.11604/pamj.2018.29.65.12578
To, W. M., Gao, J. H., & Leung, E. Y. W. (2020). The effects of job insecurity on employees’ financial well-being and work satisfaction among Chinese pink-collar workers. SAGE Open, 10(4), 215824402098299. https://doi.org/10.1177/2158244020982993
Yean, T. F., Johari, J., Yahya, K. K., & Chin, T. L. (2022). Determinants of job dissatisfaction and its impact on the counterproductive work behavior of university staff. SAGE Open, 12(3), 215824402211232. https://doi.org/10.1177/21582440221123289
Zeng, Z., Liu, J., Xie, Q., Wu, Y., Wang, H., & Lu, L. (2020). A national cross-sectional survey on work environment associated with psychological well-being and job satisfaction among Chinese employees. Asia-Pacific Journal of Public Health, 32(4), 201–208. https://doi.org/10.1177/1010539520914420..
Sunn, C. Y., Peng, C. N., Qing, S. Z., Othman, W. N. B. W., Yusop, Y. M., & Anuar, M. (2024). Factors Affecting Job Dissatisfaction in Asia: A Systematic Review. International Journal of Academic Research in Business and Social Sciences, 14(11), 1112–1127.
Copyright: © 2024 The Author(s)
Published by Knowledge Words Publications (www.kwpublications.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode