International Journal of Academic Research in Business and Social Sciences

search-icon

The Effect of E-HRM on Workforce Agility in the Jordanian Cement Industry: The Mediating Role of Employee Engagement and the Moderating Role of Digital Innovation

Open access
In recent years, the Jordanian cement industry has faced significant challenges, including increased competition, regulatory pressures, and the urgent need for operational agility. These factors have highlighted the importance of effective human resource management in maintaining competitiveness and adaptability. This study examines the impact of electronic human resource management (E-HRM) on workforce agility within this sector, emphasizing the mediating role of employee engagement and the moderating influence of digital innovation. The research identifies key E-HRM practices that enhance employee engagement, such as personalized training programs and performance tracking, which contribute to overall organizational performance. Additionally, the study explores the barriers to effective E-HRM implementation in Jordanian cement companies, including outdated IT infrastructure and resistance to change. Findings indicate that E-HRM is critical for fostering a responsive and adaptable workforce, enabling organizations to swiftly navigate market demands and technological advancements. By leveraging digital innovations, cement companies can optimize HR processes and create a more engaged workforce that is better equipped to meet challenges. This research contributes to a deeper understanding of the strategic role of E-HRM in enhancing workforce agility in the Jordanian cement industry. It provides valuable insights for industry stakeholders on how to implement effective E-HRM practices that not only improve employee engagement but also drive organizational success and resilience in an increasingly dynamic business environment.
Abdelrahim, H. (2023). The impact of Arabic business culture on trust in open innovation: the case of Jordan (Doctoral dissertation, Anglia Ruskin Research Online (ARRO).
Ajgaonkar, S., Neelam, N. G., & Wiemann, J. (2022). Drivers of workforce agility: a dynamic capability perspective. International Journal of Organisational Analysis, 30(4), 951-982.
Alagah, A. D., & Tende, F. B. (2017). Talent retention and organizational agility of insurance companies in Port Harcourt, Nigeria. International Journal of Advanced Academic Research/Social & Management Sciences, 3(8), 1-14.
Al-Ghussain, L., Ahmed, H., & Haneef, F. (2018). Optimization of hybrid PV-wind system: Case study Al-Tafilah cement factory, Jordan. Sustainable Energy Technologies and Assessments, 30, 24-36.
Al-Kasasbeh, M. M., Alhalalmeh, M. I., & Lehyeh, S. M. A. (2017). Business incubators and its effect on success of incubated firms in Jordan. International Business Management, 11(1), 189-193.
Alkhodary, D., Abu-AlSondos, I. A., Ali, B. J., Shehadeh, M., & Salhab, H. A. (2022). Visitor management system design and implementation during the covid-19 pandemic. Information Sciences Letters, 11(04), 1059-1067.
Al Qaisi, Y. T., & Saadon, M. S. (2023). The Impact of Electronic Human Resource Management Practices on Talent Management in Private Jordanian Universities: The Mediating Role of Top Management Support. RES MILITARIS, 13(1), 1819-1839.
Al-Fugaha, Z. N. A., Al-Husban, N. A., Al-Hawary, S. I. S., Abuaisheh, S. F. Y., Al-Tarazi, D., Mohammad, A. A. S., ... & Al-Adamat, A. M. (2023). Does Electronic Human Resource Management Matter for Workforce Agility? An Empirical Study of the Jordanian Banking Sector. In Emerging Trends and Innovation in Business and Finance (pp. 379-391). Singapore: Springer Nature Singapore.
Aladwan, S. I., Alshami, A. O., Mohammad, A. A. S., Al-Husban, D. A. A. O., Al-Husban, N. A., Hunitie, M. F. A., ... & Al-Hawary, S. I. S. (2023). Impact of Electronic Human Resources Management Practices on Employee Commitment in Five Stars’ Hotels in Jordan. In Emerging Trends and Innovation in Business and Finance (pp. 405-421). Singapore: Springer Nature Singapore.
AlNawafleh, E. A. T., Addin al-sharari, F. E., Alsheikh, G. A. A., Al-Ghalabi, R. R., & Hamdan, K. B. (2022). Enhancing The Sustainability Performance Through E-Hrm And Unveiling Of The Labour Productivity And Organizational Agility In The Jordanian Public Universities. International Journal of eBusiness and eGovernment Studies, 14(2), 242-263.
Alqarni, K., Agina, M. F., Khairy, H. A., Al-Romeedy, B. S., Farrag, D. A., & Abdallah, R. M. (2023). The Effect of Electronic Human Resource Management Systems on Sustainable Competitive Advantages: The Roles of Sustainable Innovation and Organizational Agility. Sustainability, 15(23), 16382.
Altaf, M., Rehman, A. U., Sandhu, M. A., & Shahidan, A. N. (2019). Electronic-HRM and firm performance: mediating role of information communication technology (ICT). Pakistan Journal of Social Sciences, 39(4), 1659-1672
Al-Alawi, A. I., Messaadia, M., Mehrotra, A., Sanosi, S. K., Elias, H., & Althawadi, A. H. (2023). Digital transformation adoption in human resources management during COVID-19. Arab Gulf Journal of Scientific Research, 41(4), 446-461.

Al-Youbi, A. O., Al-Hayani, A., Rizwan, A., & Choudhry, H. (2020). Implications of COVID-19 on the labor market of Saudi Arabia: The role of universities for a sustainable workforce. Sustainability, 12(17), 7090.
Ardian, I., Nu’im Haiya, N., & Azizah, I. R. (2023). Investigating the complex relationships between nurses’ work factors, Sharia-based nursing care, and patient satisfaction in an Islamic hospital: A PLS-SEM approach. Belitung Nursing Journal, 9(6), 530.
Barney, J. B. (1986c). Types of competition and the theory of strategy: Toward an integrative framework. Academy of Management Review. 11, 791–800.
Battour, M., Barahma, M., & Al-Awlaqi, M. (2021). The relationship between HRM strategies and sustainable competitive advantage: testing the mediating role of strategic agility. Sustainability, 13(9), 5315.
Berber, N., ?or?evi?, B., & Milanovi?, S. (2018). Electronic human resource management (e-HRM): ? new concept for digital age. Strategic Management-International Journal of Strategic Management and Decision Support Systems in Strategic Management, 23(2).
Binsaeed, R. H., Yousaf, Z., Grigorescu, A., Trandafir, R. A., & Nassani, A. A. (2023). Knowledge Sharing and the Moderating Role of Digital Innovation on Employees Innovative Work Behavior. Sustainability, 15(14), 10788.
Bondarouk, T., Parry, E., & Furtmueller, E. (2017). Electronic HRM: four decades of research on adoption and consequences. The International Journal of human resource management, 28(1), 98-131.
Cascio, W. F., & Montealegre, R. (2016). How technology is changing work and organizations. Annual review of organizational psychology and organizational behavior, 3(1), 349-375.
Choudhary, P., & Pandita, D. (2022, May). Agile HR: The need for the e-business environment. In 2022 7th International Conference on Business and Industrial Research (ICBIR) (pp. 274-278). IEEE.
Cooper, C., Pereira, V., Vrontis, D., & Liu, Y. (2023). Extending the resource and knowledge-based view: Insights from new contexts of analysis. Journal of Business Research, 156, 113523.
Cuthbertson, R. W., & Furseth, P. I. (2022). Digital services and competitive advantage: Strengthening the links between RBV, KBV, and innovation. Journal of Business Research, 152, 168-176.
Davenport, T. H. (2018). From analytics to artificial intelligence. Journal of Business Analytics, 1(2), 73-80.
Das, K. P., Mukhopadhyay, S., & Suar, D. (2023). Enablers of workforce agility, firm performance, and corporate reputation. Asia Pacific Management Review, 28(1), 33-44.
Doz, Y. (2020). Fostering strategic agility: How individual executives and human resource practices contribute. Human Resource Management Review, 30(1), 100693.
Duan, Y., Edwards, J. S., & Dwivedi, Y. K. (2019). Artificial intelligence for decision making in the era of Big Data–evolution, challenges and research agenda. International journal of information management, 48, 63-71
Dulebohn, J. H., & Stone, D. L. (2018). The Transformation of Human Resources Management Through Technology And E-HRM. The Brave New World of eHRM 2.0, 1.
Halid, H., Halim, S. N. A., & Ravesangar, K. (2022). Human resource management practices in the digital era. In Technological Challenges: The Human Side of the Digital Age(pp. 109-158). Cham: Springer International Publishing.
Halid, H., Halim, S. N. A., & Ravesangar, K. (2022). Human resource management practices in the digital era. In Technological Challenges: The Human Side of the Digital Age (pp. 109-158). Cham: Springer International Publishing.
Hamad, Y., Burhanuddin, M. A., Abd Ghani, M. K., Elzamly, A., & Doheir, M. (2019). Identifying critical factors to adopt E-HRM based cloud computing system for healthcare organizations. International Journal of Advanced Science and Technology, 28(8), 30-46.
Iqbal, M., Adawiyah, W. R., Suroso, A., & Wihuda, F. (2020). Exploring the impact of workplace spirituality on nurse work engagement: an empirical study on Indonesian government hospitals. International Journal of Ethics and Systems, 36(3), 351-369.
Ishrata, K., Khanb, M. K., Nadeemc, S., & Azizd, A. (2020). The impact of e-HRM practices on employee productivity in hospitals of Karachi. International Journal of Innovation, Creativity and Change, 14(7), 462-482.
Jarrar, N., & Jaradat, S. (2022). The de-industrialisation discourse and the loss of modern industrial heritage in the Arab world: Jordan as a case study. Journal of Cultural Heritage Management and Sustainable Development.
Kaur, P., & Mittal, A. (2020). Meaningfulness of work and employee engagement: The role of affective commitment. The Open Psychology Journal, 13(1).
Khammadee, P. (2023). The relationship between E-HRM practices and organizational performance: The mediating role of organizational agility and sustainable competitive advantage. Asian Administration & Management Review, 6(1).
Kuepper, B., Quiroz, D., Riemersma, M., Walstra, J., & Wikström, L. (2020). A Mapping of HeidelbergCement & LafargeHolcim operations in the MENA region.
Kruesi, M. A., & Bazelmans, L. (2023). Resources, capabilities and competencies: a review of empirical hospitality and tourism research founded on the resource-based view of the firm. Journal of Hospitality and Tourism Insights, 6(2), 549-574.
Marler, J. H., & Parry, E. (2016). Human resource management, strategic involvement and e-HRM technology. The International Journal of Human Resource Management, 27(19), 2233-2253.
Masum, A. K., Mamun, A. M. A., Islam, M. S., & Beh, L. S. (2020). The Impact of eHRM Practice on Organizational Performance: Investigating the Effect of Job Satisfaction of HRM Professionals. Journal of Computer Science, 16(7), 983-1000.
Ministry of Labour. (2024). Ministry of Labour – Jordan. Retrieved from https://mol.gov.jo/Default/EN
Mitrofanova, E. A., Konovalova, V. G., & Mitrofanova, A. E. (2019). Opportunities, problems and limitations of digital transformation of HR management. European Proceedings of Social and Behavioural Sciences.
Moh’d, S., Gregory, P., Barroca, L., & Sharp, H. (2023). Agile human resource management: A systematic mapping study. German Journal of Human Resource Management, 23970022231226316.
Mugerwa, E. (2020). HRM to E-HRM: Change in Human Resource Management; effect to social sustainability.
Munteanu, A. I., Bibu, N., Nastase, M., Cristache, N., & Matis, C. (2020). Analysis of practices to increase the workforce agility and to develop a sustainable and competitive business. Sustainability, 12(9), 3545.
Muzaffar, R., Muzaffar, S., & Muzaffar, Z. (2024). Digital Culture and the Transformational Impact of E-HRM in the Era of Digital Transformation. In New Strategy Models in Digital Entrepreneurship (pp. 320-329). IGI Global.
Njoku, E., Ruël, H., Rowlands, H., Evans, L., & Murdoch, M. (2019). An analysis of the contribution of e-HRM to sustaining business performance. In HRM 4.0 For Human-Centered Organizations (Vol. 23, pp. 21-39). Emerald Publishing Limited.
Nurshabrina, N., & Adrianti, R. (2020). The effect of E-human resource management (E-HRM) on cost efficiency and productivity of employees in the company. International Research Journal of Advanced Engineering and Science, 5(1), 212-215.
Qin, R., & Nembhard, D. A. (2015). Workforce agility in operations management. Surveys in Operations Research and Management Science, 20(2), 55-69.
Radu, C. (2023). Fostering a positive workplace culture: Impacts on performance and agility. In Human Resource Management-An Update. In tech Open.
Saeed, I., Khan, J., Zada, M., Ullah, R., Vega-Muñoz, A., & Contreras-Barraza, N. (2022). Towards examining the link between workplace spirituality and workforce agility: Exploring higher educational institutions. Psychology Research and Behavior Management, 31-49.
Sajuyigbe, A. S., Anthony Abiodun, E. N. I. O. L. A., Ayeni, A., & Obi, N. J. (2023). The Employee Relationship Management and Organizational Agility: Mediating Role of Employee Empowerment in Consumer Goods Sector. Journal of Evolutionary Studies in Business, 8(2), 50-76.
Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of managerial psychology, 21(7), 600-619.
Salameh, O. M. (2024). The Impact of EHRM Practices on Organizational Excellence: An Empirical Study in Jordanian Engineering Manufacturing Companies (Doctoral dissertation, Middle East University).
Sasmoko, S., Mihardjo, L., Alamsjah, F., & Elidjen, E. (2019). Dynamic capability: The effect of digital leadership on fostering innovation capability based on market orientation. Management Science Letters, 9(10), 1633-1644.
Shen, L., Zhang`3, X., & Liu, H. (2022). Digital technology adoption, digital dynamic capability, and digital transformation performance of textile industry: Moderating role of digital innovation orientation. Managerial and Decision Economics, 43(6), 2038-2054.
Teece, D. J., Pisano, G.P., & Shuen, A. (1997). Dynamic Capabilities and Strategic Management. Strategic Management Journal, 18(7), 509–533.
Thathsara, A. D. S., & Sutha, J. (2021). Investigating the influence of e-HRM practices on organizational performance: The mediating role of organizational agility (with special reference to financial institution). International Journal of Engineering and Management Research (IJEMR), 11(1), 1-8.
Walther, T. (2018, May). Digital transformation of the global cement industry. In 2018 IEEE-IAS/PCA Cement Industry Conference (IAS/PCA) (pp. 1-8). IEEE.
Warner, K. S., & Wäger, M. (2019). Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal. Long range planning, 52(3), 326-349.
Zain, A., & Ali, Q. M. (2023). The Influence of Electronic Human Resournce Management Practices on Employee Productivity in Hospitals Located in Punjab, Pakistan. Pakistan Journal of Science, 75(03), 438-449.
Zhang, J., Chen, Y., Li, Q., & Li, Y. (2023). A review of dynamic capabilities evolution—based on organisational routines, entrepreneurship and improvisational capabilities perspectives. Journal of Business Research, 168, 114214.
Alsakarneh, G., Ali, A. J., & Ali, S. (2024). The Effect of E-HRM on Workforce Agility in the Jordanian Cement Industry: The Mediating Role of Employee Engagement and the Moderating Role of Digital Innovation. International Journal of Academic Research in Business and Social Sciences, 14(11), 1060–1078.