International Journal of Academic Research in Business and Social Sciences

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The Antecedents Influencing Cross-cultural Communication Barrier among Expatriates in Malaysia

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Purpose: The main aim of this study is to examine the determinants influencing cross-cultural communication barriers among expatriates working in Malaysia. Antecedents such as cultural differences (CD), organizational structure (OS), and communication style (CS) have been selected as the independent variables for this study.
Design/methodology: This quantitative study will focus on the expatriates working in Malaysia, particularly in the Selangor area. Questionnaires were distributed to the respondents using a seven-Likert scale and 70 questionnaires were consciously selected for the data analysis. The analysis of the study is using the Statistical Package for Social Sciences (SPSS) Software.
Findings: This study concluded that all of the independent variables selected for this study have meaningful relationships with the communication barrier. Findings indicate that cultural differences (CD) has the most significant and positive effect on communication barrier.
Practical Implications: This study will add insightful empirical findings to the existing literature particularly in the context of emerging country. The results can help the managers and expatriates to overcome communication challenges and therefore can enhance the organizational performance.
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In-Text Citation: (Ariffin et al., 2022)
To Cite this Article: Ariffin, N. A., Saddam, S. Z., Husain, N., & Abas, N. M. (2022). The Antecedents Influencing Cross-cultural Communication Barrier among Expatriates in Malaysia . International Journal of Academic Research in Business and Social Sciences. 12(6), 2035– 2042.