International Journal of Academic Research in Business and Social Sciences

search-icon

Conceptualizing the Roles of Psychological Safety, Caring Management and Inclusiveness in Safety Culture Maturity in Malaysia’s Oil and Gas Industry

Open access
The number of recent studies related to safety culture maturity in the context of oil and gas industry in Malaysia is rather limited, considering the fact that the oil and gas is a high-risk industry. A few existing studies on safety culture maturity in Malaysia were conducted in other context such as maritime. Thus, it leads to the research question of this study which is ‘what constitutes safety culture maturity in the context of oil and gas industry in Malaysia?’. This qualitative study was geared towards conceptualizing safety culture maturity in Malaysia’s oil and gas industry. It involved 9 informants from a project management team. Conducted focus group discussion and thematic analysis identified psychological safety, caring management and inclusiveness as significant domains of safety culture maturity. Technology-wise, this study implies that by leveraging technologies to facilitate better communication, organizations can create a mature safety culture, that protects, empower and lead to overall performance and well-being of employees.
Ali, M., Edghiem, F., & Alkhalifah, E. S. (2023). Cultural challenges of ERP implementation in Middle-Eastern oil & gas sector: An action research approach. Systemic Practice and Action Research, 36(1), 111-140.
Filho, A. P., Andrade, J. C. S., & de Oliveira Marinho, M. M. (2010). A safety culture maturity model for petrochemical companies in Brazil. Safety science, 48(5), 615-624.
Edmondson, A. C., Dillon, J. R., & Roloff, K. S. (2007). Three perspectives on team learning: Outcome improvement, task mastery, and group process. Academy of Management Annals,1,269–314.
Edmondson, A. C., & Lei, Z. (2014). Psychological safety: The history, renaissance, and future of an interpersonal construct. Annu. Rev. Organ. Psychol. Organ. Behav., 1(1), 23-43.
Filho, A. P., & Waterson, P. (2018). Maturity models and safety culture: A critical review. Safety science, 105, 192-211. https://doi.org/10.1016/j.ssci.2018.02.017.
Hopkins, A. (2018). The use and abuse of “culture”. Safety cultures, safety models: Taking stock and moving forward, 35-45.
Wahat, N. W. A., Guan, N. Y., & Mustaffa, M. (2024). Conceptualizing the Roles of Psychological Safety, Caring Management and Inclusiveness in Safety Culture Maturity in Malaysia’s Oil and Gas Industry. International Journal of Academic Research in Business and Social Sciences, 14(10), 2868–2874.