International Journal of Academic Research in Business and Social Sciences

search-icon

Collegiality, Professional Status, and their Relationship to Job Satisfaction among Employees in Open Distance Learning (ODL) Institutions

Open access
This study investigated the relationship between work environment and job satisfaction among administrative staff in a Malaysian ODL institution. Specifically, it focused on the impact of collegiality (positive co-worker relationships) and professional status on job satisfaction. Using a quantitative survey design, data was collected from 69 administrative staff. The findings revealed a significant positive correlation between work environment and job satisfaction (r = .896, p < .001). This suggests that employees who perceive a supportive and positive work environment are more likely to be satisfied with their jobs. The study highlights the importance of fostering positive work environments in ODL institutions to enhance employee well-being and performance.
Abgozo, G. K., Owusu, I. S., Hoedoafia, M. A., and Atakorah, Y. B. (2017). The Effect of Work Environment on Job Satisfaction: Evidence from the Banking Sector in Ghana. Journal of Human Resource Management; 5(1): 12-18. ISSN: 2331-0707.http://www.sciencepublishinggroup.com/j/jhrm.
AbuAlRub, R. F., El-Jardali, F., Jamal, D., & Al-Rub, N. A. (2016). Exploring the relationship between work environment, job satisfaction, and intent to stay of Jordanian nurses in underserved areas. Applied Nursing Research, 31, 19–23. https://doi-org.ezp.waldenulibrary.org/10.1016/j.apnr.2015.11.014
Ahmad, A. (2017). The relationship among job characteristics organizational commitment and employee turnover intentions: A reciprocation perspective. Journal of Work-Applied Management, 17(1), 74-92. doi:10.1108/JWAM-09 2017-0027.
Aiken, L. H., Clarke, S. P., Sloane, D. M., Lake, E. T., & Cheney, T. (2009). Effects of hospital care environment on patient mortality and nurse outcomes. Journal of Nursing Administration, 39(7–8), S45–S51. https:// doi.org/10.1097/NNA.0b013e3181aeb4cf.
Al?Hamdan, Z., Manojlovich, M., & Tanima, B. (2017). Jordanian nursing work environments, intent to stay, and job satisfaction. Journal of Nursing Scholarship, 49(1), 103-110. https://doi.org/10.1111/jnu.12265
Alhumaidhi, N. N. A. (2015). Job satisfaction for Saudi female department heads: A comparative study between King Saud University and Princess Noura University (Order No.3713506). Available from ProQuest Dissertations & Theses Global. (1698103956). Retrieved from http://search.proquest.com/docview/1698103956?accountid=142908
Alshmemri, M., Shahwan-Akl, L., & Maude, P. (2016). Job satisfaction of Saudi nurses working in Makkah Region Public Hospitals, Saudi Arabia. Life Science Journal, 13(12), 22-33.doi:10.7537/marslsj131216.05
Antwi, J., Opoku, A., Seth, A., & Osei-Boateng, M. (2016). Assessing the human resource management practices of public banks from employees’ perspective: Case study of selected branches of Ghana Commercial Bank, Kumasi. Global Journal of Human Resource Management, 4(1), 13–30. Retrieved from http://www.eajournals.org.
Arbor, A., Cooper, C. L., & Adler, N. (2014). Work engagement and organizational commitment: A review and integrative model. Journal of Organizational Behavior, 35(2), 173-193.
Awan, A. G., & Tahir, M. T. (2015). Impact of working environment on employee’s productivity: A case study of Banks and Insurance Companies in Pakistan. European Journal of Business and Management, 7(1), 329-345
Bakotic, D. (2016). Relationship between Job Satisfaction and Organizational Performance. Journal of Economic Research, Vol. 29, 2016, Issue 1. https://doi.org/ 10.1080/1331677X.2016.1163946
Betzler, M., Löschke, J. Collegialitys. Ethic Theory Moral Prac 24, 213–229 (2021). https://doi.org/10.1007/s10677-021-10165-9
Bryman, A. (2015). Social research methods (5th ed.). Oxford, England: Oxford University Press.
Buli ´nska-Stangrecka, H.; Bagie ´nska, A. The Role of Employee Relations in Shaping Job Satisfaction as an Element Promoting Positive Mental Health at Work in the Era of COVID-19. Int. J. Environ. Res. Public Health 2021, 18, 1903. https:// doi.org/10.3390/ijerph18041903
Demirkol, F., & Nalla, A. (2018). The relationship between job satisfaction and organizational citizenship behavior: The mediating role of work engagement. International Journal of Business and Society, 19(1), 187-201.
Demirkol, I. and Nalla, M. (2018). Predicting job satisfaction and motivation of aviation security personnel: a test of job characteristics theory. Security Journal, 31:901-923. https://doi.org/10.1057/s41284-018-0137-2. doi:10.1016/j.sbspro.2016.09.027
Dompelage, P.T., Gunawardhana, D., Kalansooriya, J., & Peiris, D. (2019). A Study on Factors Affecting Job Satisfaction of the Non-academic Staff Members in the University of Kelaniya, Sri Lanka.
Downes, P., Kristof-Brown, A., Judge, T., & Darnold, C. (2017). Motivational mechanisms of self-concordance theory: Goal-specific efficacy and person – organization fit. Journal of Business and Psychology, 1(2), 197.
Fassoulis, K., & Alexopoulos, N. (2015.) The workplace as a factor of job satisfaction and productivity: A case study of administrative personnel at the University of Athens. Journal of Facilities Management, 13(4), pp.332 – 349
Fu, W. (2014). The impact of emotional intelligence, organizational commitment, and job satisfaction on ethical behavior of Chinese employees. Journal of Business Ethics, 122, 137–144. doi:10.1007/s10551-013-1763-6
Gao, F., Newcombe, P., Tilse, C., Wilson, J., & Tuckett, A. (2014). Models for predicting turnover of residential aged care nurses: A structural equation modelling analysis of secondary data. International Journal of Nursing Studies, 51(9), 1258–1270.doi:10.1016/j.ijnurstu.2014.01.011
Gillespie, D., De Cieri, H., & Cooper, C. L. (2016). Work engagement: A meta-analysis of antecedents and consequences. Journal of Occupational and Organizational Psychology, 89(1), 3-41.
Gillespie, M. A., Balzer, W. K., Brodke, M. H., Garza, M., Gerbec, E. N., Gillespie, J., Gopalkrishnan, P., Lengyel, J., Sliter, K., Sliter, M., Withrow, S., and Yugo, J. E. (2016).Normative measurement of job satisfaction in the US. Journal of Managerial Psychology, 31(2), 516-536. doi:10.1108/JMP-07-2014-0223.
Girma, S. (2016). The relationship between leadership style and employee job satisfaction study of federal and Addis Ababa sport organizational management setting in Ethiopia. International Journal of Applied Research, 2(3), 92-96. Retrieved from http://www.allresearchjournal.com
Goh, Y., & Lopez, V. (2016). Job satisfaction, work environment and intention to leave among migrant nurses working in a publicly funded tertiary hospital. Journal of Nursing Management, 24(7), 893–901. https://doiorg.ezp.waldenulibrary.org/10.1111/jonm.12395
Hayes, B., Douglas, C., & Bonner, A. (2015). Work environment, job satisfaction, stress and burnout among hemodialysis nurses. Journal of Nursing Management, 23, 588-598.doi:10.1111/jonm.12184
Herzberg, F., Mausner, B., & Snyderman, B. B. (1959). The motivation to work (2nd ed.). New York, NY: John Wiley.
Irwan. (2018). Analysis of organizational culture, competence and work motivation: The effect on satisfaction and performance of government employees of Parepare. Russian. Journal of Agricultural and Socio-Economic Sciences, 74(2), 148-155.doi:10.18551/rjoas.2018-02.16
Jain, R., & Kaur, S. (2014). Impact of work environment on job satisfaction. International Journal of Scientific and Research Publications, 4(1), 1-8.
Kanyurhi, E. B., & Bugandwa Mungu Akonkwa, D. (2016). Internal marketing, employee job satisfaction, and perceived organizational performance in microfinance institutions. International Journal of Bank Marketing, 34(5), 773 796.doi:10.1108/IJBM-06-2015-0083
Kastenmüller, A., Greitemeyer, T., Zehl, S., Tattersall, A. J., George, H., Frey, D., & Fischer, P. (2014). Leadership and information processing: The influence of transformational and transactional leadership on selective information search, evaluation, and conveying. Social Psychology, 45(5), 357-370. doi:10.1027/1864-9335/a000177
Khoshnevis, H., & Tahmasebi, A. (2016). The motivation system in a governmental organization. Procedia – Social and Behavioral Sciences, 230, 212-218.
Kubicek, B., Paškvan, M., & Bunner, J. (2017). The Bright and Dark Sides of Job Autonomy. In Job Demands in a Changing World of Work: Impact on Workers’ Health and Performance and Implications for Research and Practice (pp. 45-63). Berlin: Springer International Publishing. https://doi.org/10.1007/978-3-319-54678-0_4
Larkin, I., Brantley-Dias, L., & Lokey-Vega, A. (2016). Job satisfaction, organizational commitment, and turnover intention of online teachers in the K-12 setting. Online Learning, 20(3), 26-51. doi:10.24059/olj.v20i3.986
Le Grand, J., & Roberts, J. (2018). The public service manual: Theories of motivational advantage. Public Administration Review, 1(1), 82. doi:10.1111/puar.12819
Mete, E., & Sokem, A. (2016). The impact of organizational culture on job satisfaction and organizational commitment: A case study in Turkey. Procedia - Social and Behavioral Sciences, 235, 102-110.
Mira, M., Choong, Y., & Thim, C. (2017) The impact of HRM practices and employees’ job satisfaction on employees’ performance at Saudi Ports Authority. Annual International Conference on Enterprise Marketing & Globalization, 140-147. doi:10.5176/2251-2349_HRM&PD17.38
Nyberg, D., & Ployhart, T. E. (2015). A meta-analytic examination of the relationship between job satisfaction and task performance. Personnel Psychology, 68(1), 1-42.
Ramjee, P. 2018. The Impact of Workplace Relationship to Employee Satisfaction. Chron. Retrieved from http://smallbusiness.chron.com/impact-workplace-relationshipemployee-satisfaction-20306.htm
Raziq, A., & Maulabakhsh, R. (2015). Impact of working environment on job satisfaction. Procedia Economics and Finance, 23, 717-725. doi:10.1016/S2212-5671(15)00524-9
Robbins, S. P., & Judge, T. A. (2015). Organizational behavior. Pearson.
Robbins, Stephen P, & Timothy A Judge. 2015, Organizational Behavior, Thirteenth Edition. New Jersey: Pearson Prentice Hall
Rochat, S. (2018). Examining motivational interviewing in career counselling from a motivational system theory perspective. British Journal of Guidance & Counseling, 46(5), 632-643. doi:10.1080/03069885.2018.1483005
Rukh, S., Awan, A. U., & Khan, M. A. (2015). Impact of organizational culture on job satisfaction and organizational commitment. International Journal of Business and Social Science, 6(1), 206-214.
Salunke, G. (2015). Work Environment and its effect on job satisfaction in cooperative sugar factories in Maharashtra, India. Abhinav International Monthly Refereed Journal of Research in Management & Technology, 4(5), 21-31. https://pdfs.semanticscholar.org/6eeb/e69553a9961fceb8881e34056e6f578e63fb.pdfking
Sekaran, U., & Bougie, R. (2016). Research methods for business: A guide to quantitative, qualitative, and mixed research methods (7th ed.). Wiley.
Shi, B., 2017, August. An exploratory study of job insecurity in relation to household registration, employment contract, and job satisfaction in Chinese state-owned enterprises. In Evidence-based HRM: A Global Forum for Empirical Scholarship (Vol. 5, No. 2, pp.151-165). Emerald Publishing Limited.
Siagian, S. P. (2015). The impact of leadership style on employee job satisfaction and organizational performance. International Journal of Business and Management, 10(1), 102-111.
Spector, P. E. (2006). Job satisfaction: Measures and applications. Sage Publications.
Spell, H. B., Eby, L. T., & Vandenberg, R. J. (2014). Developmental climate: A cross level analysis of voluntary turnover and job performance. Journal of Vocational Behavior, 84(3), 283–292.
Sukdeo, N. 2017. The Effect Of The Working Environment On Employee Satisfaction And Productivity: A Case Study In A Clothing Manufacturing Factory. International Conference on Industrial Engineering and Operations Management.www.researchgate.net.
Tsounis, A. G., & Sarafis, P. (2018). The impact of work environment on employee job satisfaction: A case study in the Greek hotel industry. Journal of Hospitality and Tourism Management, 36, 15-26.
Vukelic, E., Cizmic, I., & Petrovic, P. (2019). The impact of job satisfaction on employee performance: The mediating role of organizational commitment. Economic Research-Ekonomska Istraživanja, 32(1), 118-135.
World Health Organization (WHO). (2014). Global report on healthy workplaces. Geneva, Switzerland: Author.
World Health Organization. (2014). The WBI definition of workplace bullying. Retrieved from http://www.workplacebullying.org/individuals/problem/definition.
Yousef, D. A. (2017). Organizational commitment, job satisfaction and attitudes toward organizational change: A study in the local government. International Journal of Public Administration, 40(1), 77-88. doi:10.1080/01900692.2015.1072217
Zaman, F. B., Muhammad, N., & Khanam, B. (2014). Relationship of work motivation and organisational commitment with job satisfaction of female police constables. Journal of Organisation and Human Behaviour, 3(4).
Rus, M. F. C., & Siew, W. H. (2024). Collegiality, Professional Status, and their Relationship to Job Satisfaction among Employees in Open Distance Learning (ODL) Institutions. International Journal of Academic Research in Business and Social Sciences, 14(10), 2828–2840.