This study investigates the intention of adopting an e-wallet in Perlis, Malaysia. A total of 250 consumers were selected to respond to the structured questionnaire. The partial least squares-structural equation modelling (PLS-SEM) was used to analyse the data by assessing the measurement and model. Perceived ease of use and perceived social influence significantly affected the intention to adopt e-wallets. The analysis provides insight that perceived ease of use and perceived social influence are considered significant determinants for the intention of e-wallet adoption. The digital wallet stakeholder can consider perceived ease of use and perceived social influence as a suggestion to make a strategic decision related to the digital wallet ecosystem. The present study contributes to the intention to adopt e-wallet literature by investigating the factors that influence the adoption of e-wallets in Perlis, Malaysia.
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In-Text Citation: (Janteng & Dino, 2022)
To Cite this Article: Janteng, J., & Dino, N. F. N. (2022). Investigating the Determinants of E-wallet Adoption Intention in Malaysia: An Empirical Study. International Journal of Academic Research in Business and Social Sciences. 12(6), 553– 566.
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