The development of e-wallet technology is seen as an added value to the society’s lifestyle today. However, each user will make a choice and show a different response to a new technology whether to accept or reject it. Therefore, this research was conducted to study the factors affecting e-wallet technology acceptance among users in Kuala Lumpur and the relationship as well as the influence between the two variables. The data was obtained through the distribution of the questionnaires, which were analysed using descriptive and inference analysis via mean and correlation. The results of this study found that the level of attitude, perceptions of behavior control, awareness and acceptance of e-wallet dimensions are high. However, the dimensions of subjective norm and needs are average. Therefore, future studies could look into this dimension on the behaviour of smartphone users to continue using e-wallets. In addition, the study can also use qualitative methods or mix modes to obtain close feedback from the respondents.
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In-Text Citation: (Ibrahim et al., 2022)
To Cite this Article: Ibrahim, N. A. N., Hassan, M. S., Izyandiyana, S. N., Allam, S. N. S., Rani, N. S. A., Nazri, T. R. M., & Kahar, N. (2022). E-Wallet Technology Acceptance among Users in Kuala Lumpur. International Journal of Academic Research in Business and Social Sciences, 12(8), 1363– 1374.
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