In developing collaborative learning application, students’ collaboration is one of the most important features that allow them to communicate and share knowledge virtually. In order to ensure effective student interaction, the developers are responsible for identifying the social presence requirements by eliciting the users’ needs in sustaining interaction. This paper aims to highlight requirements elicitation process for eliciting non-functional requirements known as social presence. This paper also describes requirements elicitation issues, non-functional requirements and existing elicitation processes for non-functional requirements. Secondly, this paper focuses on implementation of documentation standards for supporting documents in extracting social presence requirements in E-learning. The methodology section highlights the development of ‘Technical Guide to Support Social Presence using Documentation Standards’ and also reveals the flow of requirements elicitation process in extracting social presence requirements. Next, MoSCoW prioritization method helps to reduce the possibility of the users expressing non-functional requirements terms and also improve communication problems during the early phases of the project. In summary, this study helps to reduce the gap between non-technical people and technical people in understanding the requirements needed for sustaining communication and usage in E-learning domain.
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In-Text Citation: (Rahman et al., 2022)
To Cite this Article: Rahman, N. A., Sahibuddin, S., Sudin, R., & Zin, N. A. M. (2022). Eliciting Non-Functional Requirements in E-learning. International Journal of Academic Research in Business and Social Sciences, 12(8), 462–474.
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