The purpose of this study is to examine the Kaizen practices has a significant influence on organizational performance. Researchers will use a quantitative approach by distributing questionnaires to obtain data from respondents. This paper is prepared by reviewing the relevant literature on the Kaizen practices. The conceptual framework developed in this study can be used as a guideline for implementing Kaizen practices and organizational performance. The researchers concluded that Kaizen practices is appropriate to be implemented in higher education institutions because it provides a great advantage to the performance of the organization. Therefore, higher education institutions need to implement Kaizen practices to create a culture of continuous improvement to improve the education system in the future.
Arsat, S. A., & Fuzi, N. M. (2021). Total quality management practices on organizational performance in Azman Hashim International Business School. International Journal of Academic Research in Business and Social Sciences, 11(9), 1531–1537.
Asaad, M. N. M., Saad, R., & Yusoff, R. Z. (2015). 5S, Kaizen and organization performance: Examining the relationship and level of implementation using Rasch model in Malaysian automotive company. International Academic Research Journal of Business and Technology, 1(2), 214-226.
Berhe, H. H. (2022). Application of Kaizen philosophy for enhancing manufacturing industries’ performance: Exploratory study of Ethiopian chemical industries. International Journal of Quality & Reliability Management, 39(1), 204-235.
Chen, J. K. (2018). A novel Kaizen technique for service quality: Case study in educational organization. The TQM Journal, 30(4), 269-280.
Chinta, R., Kebritchi, M., & Ellias, J. (2016). A conceptual framework for evaluating higher education institutions. International Journal of Educational Management, 30(6), 989-1002.
Coakes, S. J., & Steed, L. G. (2003). SPSS analysis without anguish: Version 11.0 for windows. Queensland: John & Sons Australia Ltd.
Doolen, T. L., Van Aken, E. M., Farris, J. A., Worley, J. M., & Huwe, J. (2008). Kaizen events and organizational performance: A field study”, International Journal of Productivity and Performance Management, 57(8), 637-658.
Franken, J. C. M., Van Dun, D. H., & Wilderom, C. P. M. (2021). Kaizen event process quality: Towards a phase-based understanding of high-quality group problem-solving. International Journal of Operations & Production Management, 41(6), 962-990.
Fuzi, N. M., Habidin, N. F., Adam, S., & Ong, S. Y. Y. (2021). Environmental management system and organizational performance in Malaysian manufacturing industry. International Journal of Academic Research in Business and Social Sciences, 11(3), 664-669.
Hasan, M. Z., Mallik, A., & Tsou, J. -C. (2021). Learning method design for engineering students to be prepared for Industry 4.0: A Kaizen approach. Higher Education, Skills and Work-Based Learning, 11(1), 182-198.
Kregel, I. (2019). Kaizen in university teaching: Continuous course improvement. International Journal of Lean Six Sigma, 10(4), 975-991.
Macpherson, W. G., Lockhart, J. C., Kavan, H., & Iaquinto, A. L. (2018). Kaizen in Japan: Transferring knowledge in the workplace. Journal of Business Strategy, 39(3), 40-45.
Omotayo, T. S., Kulatunga, U., & Bjeirmi, B. (2018). Critical success factors for Kaizen implementation in the Nigerian construction industry. International Journal of Productivity and Performance Management, 67(9), 1816-1836.
Reddy, S. K., & Karim, S. (2015). Kaizen approach for enhancing quality management practices in HEIs. Establishing, Enhancing and Sustaining Quality Practices in Education, 20(28), 46-55.
Sapungan, R. M., & Cuarteros, J. B. (2018). Improving teaching and learning through Kaizen and 7th Habit. International Journal Advances in Social Science and Humanities, 4(1), 1-7.
Suarez-Barraza, M. F., Miguel-Dávila, J. A., & Morales-Contreras, M. F. (2021). Application of Kaizen-Kata methodology to improve operational problem processes. A case study in a service organization. International Journal of Quality and Service Sciences, 13(1), 29-44.
Sunder, M. V. (2016). Constructs of quality in higher education services. International Journal of Productivity and Performance Management, 65(8), 1091-1111.
Tonidandel, S., & LeBreton, J. M. (2011). Relative importance analysis: A useful supplement to regression analysis. Journal of Business and Psychology, 26(1), 1-9.
Vento, M. O., Alcaraz, J. L. G., Macias, A. A. M., & Loya, V. M. (2016). The impact of managerial commitment and Kaizen benefits on companies. Journal of Manufacturing Technology Management, 27(5), 692-712.
In-Text Citation: (Hashim et al., 2022)
To Cite this Article: Hashim, N. A., Fuzi, N. M., & Adam, S. (2022). Conceptual Framework of Kaizen Practices on Organizational Performance. International Journal of Academic Research in Business and Social Sciences, 12(9), 1697– 1702.
Copyright: © 2022 The Author(s)
Published by Knowledge Words Publications (www.kwpublications.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode
