International Journal of Academic Research in Business and Social Sciences

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The Impact of Resistance to Change, Digital Technology Implementation, and Learning Consistency on Employee Mental Health in a Higher Education Institution: The Moderating Role of Workload

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This study investigates the effects of resistance to change, digital technology implementation, and consistency in learning on employee mental health at a Higher Education Institution (HEI), focusing on workload as a moderating factor. Utilising SmartPLS for data analysis, three direct relationships and one moderating effect were tested. The findings reveal significant positive relationships between resistance to change and mental health, digital technology implementation and mental health, and consistency in learning and mental health. These results highlight the importance of resistance to change, engagement with digital technology, and ongoing professional development in supporting employee mental health. Moderation analysis suggests that a higher workload amplifies the positive effects of digital technology implementation and consistency in learning on mental health, though it does not significantly moderate the relationship between resistance to change and mental health. Study limitations include time constraints and limited expertise in data analysis, which may affect the generalizability of the results. Recommendations for HEIs include investing in comprehensive training programs, fostering supportive learning environments, and managing workloads to enhance mental health. Future research should adopt mixed methods and larger sample sizes and explore different organisational contexts to strengthen the findings. This study offers valuable insights for optimising mental health strategies within HEIs and presents practical recommendations for improving employee well-being in dynamic work environments.
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