Employee satisfaction towards their jobs is an important element in maintaining a good productivity and loyalty to the organization. Employees who receive good incentives from their job by the organization will lead to high job satisfaction and increases the organizational commitment. The present study investigated the relationships between job satisfaction and organizational commitment during Covid-19 among Malaysia’s employees. Quantitative analysis was used based on an online questionnaire through Google Form conducted with randomly selected among employees in Malaysia (N=206). The questionnaire was constructed to measure the job satisfaction items was developed by Taylor and Bowers (1972) and the organizational commitment items developed by Allen and Meyer (1990). The data obtained were analyzed using SPSS and the findings were described based on descriptive analysis and correlation. It is shown that job satisfaction and organizational commitment have a significant relationship when Pearson’s r (206) = .724, p<0.05. The results obtained from the study shows that there are significant relationships between job satisfaction and organizational commitment which means that both influence the employees. If job satisfaction increases, organizational commitment will increase too. Therefore, this research proves that the two variables must be achieved to produce better employees.
Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1), 1–18.
Amin, F. A. B. M., Mokhtar, N. M., Ibrahim, F. A. B., Nishaalni, & Nordin, M. N. B. (2021). A review of the job satisfaction theory for special education perspective. Turkish Journal of Computer and Mathematics Education (TURCOMAT), 12(11), 5224-5228.
Bajrami, D. D., Terzic, A., Petrovic, M. D., Radovanovic, M., Tretiakova, T. N., & Hadoud, A. (2021). Will we have the same employees in hospitality after all? The impact of COVID-19 on employees’ work attitudes and turnover intentions. International Journal of Hospitality Management, 94, 102754.
Candelario, L., Tindowen, D. J., Mendezabal, M. J., & Quilang, P. (2020). Organizational commitment and job satisfaction among government employees. International Journal of Innovation, Creativity, and Change. 13(10), 1627-1643.
Culibrk, J., Delic, M., Mitrovic, S., & Culibrk, D. (2018). Job satisfaction, organizational commitment and job involvement: The mediating role of job involvement. Frontiers in psychology, 9(132), 1-12.
Farrukh, M., Kalimuthu, R., Farrukh, S., & Khan, M. S. (2020). Role of Job satisfaction and organizational commitment in Employee Loyalty: Empirical Analysis from Saudi Hotel Industry. International Journal of Business and Psychology, 2(1), 1-20.
Lumley, E. J., Coetzee, M., Tladinyane, R., & Ferreira, N. (2011). Exploring the job satisfaction and organisational commitment of employees in the information technology environment. Southern African business review, 15(1), 100-118.
Manap, R. (2017). Job satisfaction and organizational commitment among employees. Paper presented at the Proceeding of the 4th International Conference on Management and Muamalah 2017 (ICoMM 2017), Selangor, Malaysia. Retrieved from http://conference.kuis.edu.my/icomm/4th/eproceedings/IC%20050.pdf
Mohammed, F., & Eleswed, M. (2013). Job satisfaction and organizational commitment: A correlational study in Bahrain. International Journal of Business, Humanities and Technology, 3(5), 44-53.
Mustafa, M. Z. B., Nordin, M. B., Razzaq, A. R. B. A., & Ibrahim, B. B. (2020). Organizational Commitment of Vocational College Teachers in Malaysia. PalArch's Journal of Archaeology of Egypt/Egyptology, 17(9), 5023-5029.
Ogunbanjo, B. (2021). Job Satisfaction and Organisational Commitment among Library Personnel in Public Tertiary Institution Libraries in Ogun State, Nigeria. Library Philosophy and Practice.
Prasetio, A. P., Yuniarsih, T., & Ahman, E. (2017). Job satisfaction, organizational commitment, and organizational citizenship behaviour in state-owned banking. Universal Journal of Management, 5(1), 32-38.
Shiddiqi, M. (2021). The Effect of Job Satisfaction on Turnover Intention and the Moderating Organization Commitment: Evidence from the Banking Sector. American Journal of Humanities and Social Sciences Research, 5(5), 170-175.
Taylor, J. C., & Bowers, D. G. (1972). Survey of organizations: A machine-scored standardized questionnaire instrument. U. Michigan.
Werang, B. R., Agung, A. A. G., & Agung, G. (2017). Teachers’ job satisfaction, organizational commitment, and performance in Indonesia: A study from Merauke District, Papua. International Journal of Development and Sustainability, 6(8), 700-711.
Yousef, D. A. (2017). Organizational commitment, job satisfaction and attitudes toward organizational change: A study in the local government. International Journal of Public Administration, 40(1), 77-88.
Yunarti, B. S., Wullur, M. M., & Werang, B. R. (2020). Job satisfaction and organizational commitment among Catholic primary school teachers of Merauke. Journal of Education and Learning, 14(4), 575-581.
In-Text Citation: (Fauzi et al., 2022)
To Cite this Article: Fauzi, R. A. F. R., Alauddin, A. N. M., Ismail, N., & Jabar, J. A. (2022). Job Satisfaction and Organizational Commitment During Covid-19 among Malaysia’s Employees. International Journal of Academic Research in Business and Social Sciences, 12(11), 2803– 2810.
Copyright: © 2022 The Author(s)
Published by Knowledge Words Publications (www.kwpublications.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode
