International Journal of Academic Research in Business and Social Sciences

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Knowledge Management and Its Effect on Employee Performance: A Review

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The objective of this study is to review the effect of knowledge management on employee performance by analyzing the components of knowledge management and the factors that affect employee performance. The main finding of this review is that managing knowledge sources is fundamental to building an organization’s knowledge culture. Moreover, knowledge management is highly related to human resource management (HRM) and is closely connected to employee performance. The use of knowledge management within HRM improves employee performance through experience exchange and knowledge acquisition. Knowledge management contributes to employee performance by fostering a culture of continuous learning and innovation, enhancing decision-making capabilities, and enabling the efficient use of organizational sources. The role of technology was found to enable knowledge management. Moreover, the integration of different knowledge elements into a strategy that fits the organization context will improve knowledge management. The review concluded that knowledge management holds significant potential for improving employee performance which aligns with organizational goals using proper technology.
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