International Journal of Academic Research in Business and Social Sciences

search-icon

Intervention Role of Psychological Capital and Benefit Satisfaction on the Relationship between Organizational Fairness and Employee’ Job Performance

Open access
The objective of this study was to explore the significance of the relationship between organizational fairness and employee job performance. Specifically, it examined the mediating role of psychological capital and the moderating effect of benefit satisfaction in this relationship. Using a quantitative research design and Partial Least Squares Structural Equation Modeling (PLS-SEM), the study successfully developed and tested a model. The survey instrument utilized a five-point Likert scale for data collection.The findings indicate that psychological capital acts as a mediator between organizational fairness and job performance among regular employees working in science and technology small and medium-sized enterprises (SMEs) in Sichuan Province. Furthermore, the study confirms the moderating influence of benefit satisfaction on the relationship between organizational fairness and job performance.With 494 valid responses collected from Sichuan SMEs, the research acknowledges its regional scope but provides valuable theoretical and empirical insights for managers aiming to enhance organizational justice and improve job performance.
Ahmed, Y. A., & Faeq, D. K. (2020). An economic Evaluation of training and its Effect on employee performance in Building Construction Directory of Sulaimani province–Kurdistan region. Qalaai Zanist Journal, 5(2), 1048–1068.
Akram, T., Lei, S., Haider, M. J., & Hussain, S. T. (2020). The impact of organizational justice on employee innovative work behavior: Mediating role of knowledge sharing. Journal of Innovation & Knowledge, 5(2), 117–129.
Anesukanjanakul, J., Banpot, K., & Jermsittiparsert, K. (2019). Factors that influence job performance of agricultural workers. International Journal of Innovation, Creativity and Change, 7(2), 71–86.
Anwar, G., & Abdullah, N. N. (2021). The impact of Human resource management practice on Organizational performance. International Journal of Engineering, Business and Management (IJEBM), 5.
Barber, A. E., Dunham, R. B., & Formisano, R. A. (1992). The impact of flexible benefits on employee satisfaction: A field study. Personnel Psychology, 45(1), 55–74.
Carlson, D. S., Thompson, M. J., Crawford, W. S., Boswell, W. R., & Whitten, D. (2018). Your job is messing with mine! The impact of mobile device use for work during family time on the spouse’s work life. Journal of Occupational Health Psychology, 23(4), 471.
Cavu?, M. F., & Gökçen, A. (2015). Psychological capital: Definition, components and effects. British Journal of Education, Society and Behavioural Science, 5(3), 244–255.
CEL?KT, I. E. (2022). The Impact of Organizational Justice and Commitment on Employee Performance: A Foundation University Case. Business Management Dynamics, 11.
Colquitt, J. A. (2001). On the dimensionality of organizational justice: a construct validation of a measure. Journal of Applied Psychology, 86(3), 386.
Cordon-Pozo, E., Vidal-Salazar, M. D., de la Torre-Ruiz, J. M., & Gomez-Haro, S. (2023). Benefit communication and its effects on employees’ benefit level satisfaction: the multiple mediating effects of POS and benefit comparison. International Journal of Business Communication, 60(1), 331–350.
Correa dos Santos, A., & Maria Beuren, I. (2021). The effects of behavioral factors on the task performance of forensic accounting experts. Revista de Educação e Pesquisa Em Contabilidade, 15(2).
Torre-Ruiz, J. M., Vidal-Salazar, M. D., & Cordon-Pozo, E. (2017). Benefit flexibility and benefit satisfaction: does employee’s personality matter? Personnel Review.
Torre-Ruiz, J. M., Vidal-Salazar, M. D., & Cordon-Pozo, E. (2019). Employees are satisfied with their benefits, but so what? The consequences of benefit satisfaction on employees’ organizational commitment and turnover intentions. The International Journal of Human Resource Management, 30(13), 2097–2120.
Doci, E., Knappert, L., Nijs, S., & Hofmans, J. (2023). Unpacking psychological inequalities in organisations: Psychological capital reconsidered. Applied Psychology, 72(1), 44–63.
Ekingen, E. (2023). The effect of organizational justice on job performance and the mediating role of job satisfaction: A study on nurses. Hospital Topics, 101(2), 103–112.
Faeq, D. K., Garanti, Z., & Sadq, Z. M. (2021). The Effect of Total Quality Management on Organizational Performance: Empirical Evidence from the Construction Sector in Sulaymaniyah City, Kurdistan Region–Iraq. UKH Journal of Social Sciences, 5(1), 29–41.
Faeq, D. K., & Ismael, Z. N. (2022). Analyzing the Relationships Between Organizational Justice and Job Performance. International Journal of Engineering, Business and Management, 6(5).
Fornell, C., & Bookstein, F. L. (1982). Two structural equation models: LISREL and PLS applied to consumer exit-voice theory. Journal of Marketing Research, 19(4), 440–452.
Giancola, F. L. (2014). What the research says about the effects of open pay policies on employees’ pay satisfaction and job performance. Compensation & Benefits Review, 46(3), 161–168.
Goldsmith, A. H., Darity Jr, W., & Veum, J. R. (1998). Race, cognitive skills, psychological capital and wages. The Review of Black Political Economy, 26(2), 9–21.
Goldsmith, A. H., Veum, J. R., & Darity Jr, W. (1997). The impact of psychological and human capital on wages. Economic Inquiry, 35(4), 815–829.
Gridwichai, P., Kulwanich, A., Piromkam, B., & Kwanmuangvanich, P. (2020). Role of personality traits on employees job performance in pharmaceutical industry in Thailand. Systematic Reviews in Pharmacy, 11(3), 185–194.
Hadi, S., Tjahjono, H. K., & Palupi, M. (2020). Study of organizational justice in smes and positive consequences: Systematic review. International Journal of Advanced Science and Technology, 29(03), 4717–4730.
Haseeb, M., Hussain, H. I., Kot, S., Androniceanu, A., & Jermsittiparsert, K. (2019). Role of social and technological challenges in achieving a sustainable competitive advantage and sustainable business performance. Sustainability, 11(14), 3811.
Hayati, K., & Caniago, I. (2023). Organizational Justice: How Does It Affect Performance and Job Satisfaction? International Conference of Economics, Business, and Entrepreneur (ICEBE 2022), 378–391.
Ingold, P. V, Kleinmann, M., Konig, C. J., & Melchers, K. G. (2016). Transparency of Assessment Centers: Lower Criterion?related Validity but Greater Opportunity to Perform? Personnel Psychology, 69(2), 467–497.
Jalagat, R. (2017). Determinants of job stress and its relationship on employee job performance. American Journal of Management Science and Engineering, 2(1), 1–10.
Jameel, A. S., & Ahmad, A. R. (2020). The mediating role of job satisfaction between leadership style and performance of academic staff. International Journal of Psychosocial Rehabilitation, 24(04), 2399–2414.
Jie, J., Mohammadi, A., Hamzah, A., S.B, G., & He, S. (2023). The Moderating Influence of Big Data Analytics Capabilities on the Relationship between Organizational Culture and Management Effectiveness at Higher Education Institutions in Sichuan , China Overview of Big Data and Higher Education Institutions in China. 1–11.
Jolly, P. M., McDowell, C., Dawson, M., & Abbott, J. (2021). Pay and benefit satisfaction, perceived organizational support, and turnover intentions: The moderating role of job variety. International Journal of Hospitality Management, 95, 102921.
Jolly, P. M., Self, T. T., & Gordon, S. E. (2020). Attracting hospitality recruits: The benefit of benefits. Journal of Human Resources in Hospitality & Tourism, 19(1), 1–22.
Joseph F., H. Jr., G. Tomas, M. H., Christian M., R., & Marko, S. (2021). Primer on Partial Least Squares Structural Equation Modeling.
Kim, T., Mullins, L. B., & Yoon, T. (2021). Supervision of telework: A key to organizational performance. The American Review of Public Administration, 51(4), 263–277.
Krejcie, R. V, & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30(3), 607–610.
Locke, E. A. (1976). The nature and causes of job satisfaction. Handbook of Industrial and Organizational Psychology.
Luthans, F., Avolio, B. J., Avey, J. B., & Norman, S. M. (2007). Positive psychological capital: Measurement and relationship with performance and satisfaction. Personnel Psychology, 60(3), 541–572.
Luthans, F., & Youssef, C. M. (2004). Human, social, and now positive psychological capital management: Investing in people for competitive advantage.
Miceli, M. P., & Lane, M. C. (1990). Antecedents of pay satisfaction: A review and extension. College of Business, Ohio State University.
Mohammadi, A. (2019). Intervening role of loyalty reward programs and E-word-of-mouth on smartphone brand loyalty in Malaysia [Universiti Putra Malaysia]. https://doi.org/10.13140/RG.2.2.11783.16801
Mohammadi, A., Saeedikondori, A., Nezakati, H., Sabermajidi, N., & Jantan, A. H. (2021). An investigation on cloud computing adoption within information technology companies. Handbook of Research on Future Opportunities for Technology Management Education, 266–287. https://doi.org/10.4018/978-1-7998-8327-2.ch016
Newman, A., Ucbasaran, D., Zhu, F. E. I., & Hirst, G. (2014). Psychological capital: A review and synthesis. Journal of Organizational Behavior, 35(S1), S120–S138.
Novitasari, D., Siswanto, E., Purwanto, A., & Fahmi, K. (2020). Authentic leadership and innovation: what is the role of psychological capital? International Journal of Social and Management Studies, 1(1), 1–21.
Patnaik, S., Mishra, U. S., & Mishra, B. B. (2023). Perceived Organizational Support and Performance: Moderated Mediation Model of Psychological Capital and Organizational Justice–Evidence from India. Management and Organization Review, 1–28.
Roch, S. G., Shannon, C. E., Martin, J. J., Swiderski, D., Agosta, J. P., & Shanock, L. R. (2019). Role of employee felt obligation and endorsement of the just world hypothesis: A social exchange theory investigation in an organizational justice context. Journal of Applied Social Psychology, 49(4), 213–225.
Rogers, J. L. (2017). Social Media Content and Brand Loyalty?: A Quantitative Study of the Determinants of Engagement for Gen X Females Dissertation Manuscript Submitted to Northcentral University School of Business and Technology Management in Partial Fulfillment of the Requi. ProQuest Dissertations & Theses Global, May. https://proxy.cecybrary.com/login?url=https://search-proquest-com.proxy.cecybrary.com/docview/1964383161?accountid=26967
Schlechter, A., Thompson, N. C., & Bussin, M. (2015). Attractiveness of non-financial rewards for prospective knowledge workers: An experimental investigation. Employee Relations.
Sembiring, N., Nimran, U., Astuti, E. S., & Utami, H. N. (2020). The effects of emotional intelligence and organizational justice on job satisfaction, caring climate, and criminal investigation officers’ performance. International Journal of Organizational Analysis, 28(5), 1113–1130.
Sherwani, K. H. (2018). Impact of the academician’s perception of organizational justice on contextual performance:(the case of academicians of two private universities in erbil city). Int. J. Pure Appl. Math, 118(20), 4861–4873.
Sitopu, Y. B., Sitinjak, K. A., & Marpaung, F. K. (2021). The influence of motivation, work discipline, and compensation on employee performance. Golden Ratio of Human Resource Management, 1(2), 72–83.
Song, S., Ahmad, B., Meng, N., & Mohammadi, A. (2023). Role of Value Co-Creation between Information Interaction Capabilities and Competitive Advantage in SMEs, Henan Province, China. Journal of International Business and Management. https://doi.org/10.37227/jibm-2023-05-5991
Tingfeng, Z., Mohammadi, A., Jantan, A. H., Nezakati, H., & Irfan, M. (2022). The Intervening Role of Communication Satisfaction and Trust in Leader on the relationship between Leadership Communication and Employee Turnover Intention in Sichuan, China. Journal of International Business and Management, 5(12), 1–20. https://doi.org/10.37227/jibm-2022-11-5588
Xue, R., & Woo, H. R. (2022). Influences of Boundary-Spanning Leadership on Job Performance: A Moderated Mediating Role of Job Crafting and Positive Psychological Capital. International Journal of Environmental Research and Public Health, 19(19), 12725.
Yasmeen, R., Yasmeen, I., & Zahra, A. (2022). Impact of psychological capital, perceived organizational support and perceived supervisor support on employee psychological well-being. Journal of Business Management Studies-JBMS, 1(02), 18–34.
Zeb, A., Abdullah, N. H., Othayman, M. Bin, & Ali, M. (2019). THE ROLE OF LMX IN EXPLAINING RELATIONSHIPS BETWEEN ORGANIZATIONAL JUSTICE AND JOB PERFORMANCE. Journal of Competitiveness, 11(2).
(Yiman et al., 2024)
Yiman, S., Mohammadi, A., Qiaoling, L., & Feng, Z. T. (2024). Intervention Role of Psychological Capital and Benefit Satisfaction on the Relationship between Organizational Fairness and Employee’ Job Performance. International Journal of Academic Research in Business and Social Sciences, 14(8), 2622–2635.