International Journal of Academic Research in Business and Social Sciences

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Exposing the Factors Affecting Workplace Attrition in Small and Medium-Sized Enterprises

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SMEs play an important part in Malaysia's endogenous growth and economic development. However, due to their interdependence with giant corporations, Malaysian small and medium-sized firms are experiencing increasing employee turnover and layoff rates. In this study, the small and medium-sized business industries in the Kemaman district, Terengganu, Malaysia are examined for the relationship between major elements driving job turnover. Management inside organizations must comprehend the social and commercial aspects that lead to higher employee turnover. A number of factors, including compensation, job security, stress at work, and job satisfaction, are important study findings from previous research that show why employees quit their jobs. Out of all the SME workers in the area of study, 300 respondents made up the sample size. A five-point Likert scale will be used for all survey items as the measurement tool. With the exception of work satisfaction (moderate) and employee turnover intentions, all route coefficients in the correlations were positive and significant. The study findings showed that there was a favourable correlation with security, wages, and satisfaction; however, work satisfaction plays a particularly important role. The study's findings are beneficial for SMEs seeking to decrease employee turnover due to factors like job satisfaction, job security, and wages.
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