Employee motivation plays a significant role in propelling them to perform their job with enthusiasm and efficiency. Motivation increases task engagement, performance, and commitment, which leads to positive impact to the profitability of the company. Additionally, motivated employees have a high tendency to stay for a longer period, which lowers turnover and hiring expenses. Conversely, lack of motivation in the workforce can result in poor morale, deficient performance, and decrease in productivity, which leads to negative impact to the bottom line. Leaders must acknowledge the need to have a motivated workforce to prevent negative repercussions to the organization. Therefore, it is crucial to understand how a leader could contribute to inculcate employee motivation. The evolving nature of leadership and the diverse cultural nuances in the workplace have created diverse traits among leaders. This research is focusing on specific leadership traits: leader’s behaviour, leader’s trust and leader’s communication skill and to explore the impact of these leader-specific factors on employee motivation within the dynamic organizational landscape of Klang Valley. This study was conducted using survey responses from employees working mainly in private sectors in Klang Valley. 200 questionnaires were distributed using convenience sampling method and only 104 responses were usable. Data collected was analysed using SPSS software. The outcome revealed that there is a significant positive relationship between a leader’s behaviour, leader’s trust and leader’s communication towards employee motivation. Therefore, organization leaders can improve their employees’ motivation by practicing the positive influential behaviour, trust and communication strategies revealed in this study.
Aruma, E. (2018). ROLES OF COMMUNICATION IN COMMUNITY DEVELOPMENT. International Journal of Network and Communication Research, 1-10.
Baquero, A. (2023). Authentic Leadership, Employee Work Engagement, Trust in the Leader, and Workplace Well-Being: A Moderated Mediation Model. Psychology Research and Bahavior Management, 1403-1424.
Dryselius, A., & Pettersson, J. (2021). Motivation in the Remote Workplace: Understanding the Threats and Opportunities to Motivation During Enforced Remote Work. Digitala Vetenskapliga Arkivet.
Enyioko, N. (2021). Effect of Leadership Communication on Organisational Behaviour. SSRN.
Havold, O. S., Havold, J. I., & Glavee-Geo, R. (2020). Trust in leaders, work satisfaction and work engagement in public hospitals. International Journal of Public Leadership, 145-159.
Khan, M., & Sardar, A. (2021). Leadership and Employees’ Motivation: Role of . Karachi University Business Research Journal, 15-25.
Kibiki, M. (2018). FACTORS INFLUENCING EMPLOYEE MOTIVATION AND ITS IMPACT ON EMPLOYEE PERFORMANCE IN TANZANIA: A CASE OF NATIONAL SOCIAL SECURITY FUND (NSSF) IRINGA REGIONAL OFFICES. Dissertation Submitted to the Facultyof Business and Management Sciencesin Partial Fulfillment of the Requirements for Award of the Degree of Bachelorof Business Administration-Accounting.
Ko, C., Ma, J., Bartnik, R., Haney, M., & Kang, M. (2017). Ethical Leadership: An Integrative Review and. Ethics & Behavior.
Malik, M., & Naseem, M. (2011). Association between Reward and Employee Motivation: A Case Study Banking Sector of Pakistan. European Journal of Humanities and Social Sciences.
Naile, I., & Selesho, J. (2014). The Role of Leadership in Employee Motivation. Mediterranean Journal of Social Sciences, MCSER Publishing, Rome-Italy.
Nunnally, J. (1978). Psychometric Theory. New Yor: McGraw-Hill.
Personio. (2024). The 9 Critical Leadership Behaviours For Amazing Organisations. Retrieved from Personio: https://www.personio.com/hr-lexicon/key-leadership-behaviours/
Rahman, A., Zainal Abidin, N., & Hasan, M. (2021). FACTORS AFFECTING EMPLOYEES' MOTIVATION AT INFRASTRUCTURE UNIVERSITY KUALA LUMPUR. Kuala Lumpur International Business Economics Law KLIBEL 17. Bandar Baru Bangi.
Santhiram, S. (2022). Effective communication is key. Retrieved from Business Times: https://www.nst.com.my/business/insight/2023/12/993159/effective-communication-key
Sougui, A. O., Bon, A. T., Mahamat, M., & Hassan, M. H. H. (2017). The Impact of Leadership on Employee Motivation in Malaysian Telecommunication Sector. Galore International Journal of Applied Sciences and Humanities.
Tenney, M. (2024). Why Employee Motivation Is Important. Retrieved from Business Leadership Today: https://businessleadershiptoday.com/why-is-employee-motivation-important/
Vasudevan, H. (2022). Management and Leadership in the Klang Valley IT Sector: Conceptual Approach. Marketing and Management of Innovations.
Verma, D. (2013). Communication: A Necessary Leadership Skill. Jaypee Institute of Information Technology.
WGU. (2020). Leadership Theories and Styles. Retrieved from WGU: https://www.wgu.edu/blog/leadership-theories-styles2004.html
Wingard, J. (2020). Forbes. Retrieved from 3 Unconventional Leadership Strategies For Boosting Workplace Productivity:
https://www.forbes.com/sites/jasonwingard/2020/02/28/3-unconventional-leadership-strategies-for-boosting-workplace-productivity/?sh=6245a7f07c67
Zak, P. J. (2017). The Neuroscience of Trust. Management behaviors that foster employee engagement. Retrieved from Harvard Business Review: https://hbr.org/2017/01/the-neuroscience-of-trust
(Shaari & Lah, 2024)
Shaari, A., & Lah, N. F. N. (2024). A Study on Leader’s Traits That Influence Motivation Among Employees in Klang Valley, Malaysia. International Journal of Academic Research in Business and Social Sciences, 14(6), 1865–1874.
Copyright: © 2024 The Author(s)
Published by Knowledge Words Publications (www.kwpublications.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode
