Working from home was a major initiative to stop the spread of the corona virus during and after the COVID-19 pandemic by the World Health Organization, implemented and enforced by the various governments. However, with it came challenges such as the provision of the public quinary level super medical specialist treatment services and care. Unfortunately, the building blocks that enable the public health system to deliver health services in Zimbabwe have been described by many as collapsed and decaying due to the economic meltdown and the alleged poor governance and weak leadership. Hence, this article sought to understand why the public quinary level super medical specialist treatment services and care is unavailable and to effectively investigate the effect of fostering strategic synergies on the public health governance and leadership in ensuring the availability of the public quinary hospitals with super medical specialist treatment services and care in Zimbabwe, particularly in the era of online working from home. The study adopted a mixed method approach which combined quantitative and qualitative research methods. Interviews were conducted key government executives while questionnaires were distributed to senior managers of the central, provincial and district public hospitals whose facilities were required and expected to provide these services. The findings of the study indicated that whilst developed countries had adopted technology in the provision of health services such as telemedicine, dial-a-doctor through various applications this was not the case in Zimbabwe. However, the country's public health system lacked health technology, expertise, financial resources, medicines as well as necessary infrastructure to even provide for the basic health services, let alone life sustaining public quinary level super medical specialist treatment and care. Furthermore, the health governance and leadership in the public health system was rated as poor and weak respectively. Before the COVID-19 pandemic brought about travel restrictions, some citizens sought the quinary level super medical specialist treatment and care abroad affordability permitting due to their unavailability locally. On the other hand, the study established that the availability of the public quinary hospitals with super medical specialist treatment services is hinges on the efficiency and effectiveness of the public health governance pillars. Furthermore, the strategic synergies with investors and partners with resources locally and internationally were also noted to have a significant positive effect on the availability of the quinary hospitals with super medical specialist treatment services and care. Hence, the study recommends that these synergy strategies be implemented in the public health system.
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In-Text Citation: (Dhlakama et al., 2022)
To Cite this Article: Dhlakama, J. T., Farhana, N., & Ravichandran, P. (2022). Fostering Strategic Synergies for Availibility of Public Quinary Hospitals with Super Medical Specialist Treatment Services and Care in Zimbabwe in the era of Working from Home. International Journal of Academic Research in Business and Social Sciences, 12(12), 1839– 1855.
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