Information technology has long been a vehicle for promoting cooperation between the two parties. During the Covid19 pandemic, its needs became increasingly critical. The provision of information technology infrastructure is very costly and complicated. If customers do not make the most of this technology , the government would incur losses. This research would also describe the factors that lead to the adoption of information technology and how the level of education plays a role in this process.
Garone, A., Pynoo, B., Tondeur, J., Cocquyt, C., Vanslambrouck, S., Bruggeman, B., & Struyven, K. (2019). Clustering university teaching staff through UTAUT: Implications for the acceptance of a new learning management system. British Journal of Educational Technology. https://doi.org/10.1111/bjet.12867
Hoque, R., & Sorwar, G. (2017). Understanding factors influencing the adoption of mHealth by the elderly: An extension of the UTAUT model. International Journal of Medical Informatics, 101, 75–84. https://doi.org/10.1016/j.ijmedinf.2017.02.002
Kurfali, M., Arifoglu, A., Tokdemir, G., & Pacin, Y. (2017). Adoption of e-government services in Turkey. Computers in Human Behavior. https://doi.org/10.1016/j.chb.2016.09.041
Naranjo-Zolotov, M., Oliveira, T., & Casteleyn, S. (2019). Citizens’ intention to use and recommend e-participation: Drawing upon UTAUT and citizen empowerment. Information Technology and People. https://doi.org/10.1108/ITP-08-2017-0257
Naranjo-Zolotov, M., Oliveira, T., Cruz-Jesus, F., Martins, J., Gonçalves, R., Branco, F., & Xavier, N. (2019). Examining social capital and individual motivators to explain the adoption of online citizen participation. Future Generation Computer Systems. https://doi.org/10.1016/j.future.2018.09.044
Venkatesh, Morris, Davis, & Davis. (2003). User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly, 27(3), 425. https://doi.org/10.2307/30036540
Zhou, M., Zhao, L., Kong, N., Campy, K. S., Xu, G., Zhu, G., Cao, X., & Wang, S. (2020). Understanding consumers’ behavior to adopt self-service parcel services for last-mile delivery. Journal of Retailing and Consumer Services. https://doi.org/10.1016/j.jretconser.2019.101911
In-Text Citation: (Azalan et al., 2022)
To Cite this Article: Azalan, N. S., Mokhtar, M. M., & Karim, A. H. A. (2022). Determinant of an E-zakat Service Success: Do Education Level Plays a Moderating Effect? International Journal of Academic Research in Business and Social Sciences, 12(12), 1578– 1582.
Copyright: © 2022 The Author(s)
Published by HRMARS (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode