International Journal of Academic Research in Business and Social Sciences

search-icon

Factor Influencing Impact of Intergroup and Intragroup Conflict to the Organization: Concept Paper

Open access

Yusri Hazrol Yusoff, Mohd Fairuz Adnan, Ariff Fadzil Fadzil, Muhammad Faain Rosli, Mohd Nor Ehsan Mohd Taib

Pages 1512-1519 Received: 13 Jan, 2023 Revised: 16 Feb, 2023 Published Online: 18 Mar, 2023

http://dx.doi.org/10.46886/IJARBSS/v13-i3/10093
Conflict occurs in different scenarios between individuals and group of people. Basically, this is due to opposing ideas and actions of different units or same units, creating an antagonistic state. However, conflict is an unavoidable part of life. In a working environment, conflict influence our actions and decision in one way or another. Intergroup and intragroup conflict is a major factor that affects the pattern of group-level movement patterns and ultimately shaped the evolution of group living and sociality. It shows the conflict that happens at any level of the group can cause a significant impact to shape the organisation. It can be a positive impact or a negative impact. However, the conflict can be very meaningful in coming up with decisions because all parties involved try to give the organisation the best solution. However, it must parallel with the spirit of harmony to avoid any unpleasant environment. This paper will provide an idea to the reader what are the impact of intergroup and intragroup conflict in terms of (1) Team Innovation (2) Freedom of Speech (3) technology evolution and as well as (4) how to manage the conflict.
Carsten, K. W. D. D., & Laurie, R. W. (2003). Task versus relationship conflict, team performance, and team member satisfaction. Journal of Applied Psychology, Vol. 88, No. 4, 741–749
Dickey, J. (2014). Taylor Swift's Spotify Paycheck Mystery. Retrieved from https://time.com/3581487/taylor-swift-spotify
Halevy, N., Chou, E. Y., and Galinsky, A. (2012). Exhausting or exhilarating? Conflict as threat to interests, relationships and identities. Journal of Experimental Social Psychology, vol. 48(2), pp. 530-537.
Jehn, K. A. (1995). A multimethod examination of the benefits and detriments of intragroup conflict. Administrative Science Quarterly, Vol. 40, No. 2, pp. 256-282.
Jehn, K. A., Northcraft, G. B., & Neale, M. A. (1999). Why differences make a difference: A field study of diversity, conflict, and performance in workgroups. Administrative Science Quarterly, Vol. 44, No. 4, pp. 741-763.
Kehinde, A. O. (2014), Impact Of Conflict Management On Corporate Productivity: An Evaluative Study, International Journal Of Academic Research In Economics And Management Sciences 3(6)
Kozlowski, S. W. J., & Ilgen, D. R. (2016). Enhancing the Effectiveness of Work Groups and Teams, Psychological Science in the Public Interest, vol. 7.
Litvinova, T. N. (2022), Unequal Distribution of Technologies in Entrepreneurship: Business Conflicts in Digital Competition and Opportunities for Conflict Management, vol 30, pp. 15-26.
Parashar, B., and Sharma, R. (2020). Impact of Conflicts on Productivity at Workplace, Proceedings of the International Conference on Research in Management & Technovation pp. 143–146.
Robbins, S. P., and Judge, T. A. (2016) Organizational Behavior. 17th Edition, Pearson Education Limited, Upper Saddle River.
Shabani, G., Behluli, A., and Fidan, Q. (2022), The Impact of Conflict Management Styles on Organizational Performance: A Comparative Analysis, Vol 6, No 4
Suifan, T. S., Alhyari, S., and Sweis, R. J. (2019). A moderated mediation model of intragroup conflict. International Journal of Conflict Management, vol. 31(1), pp. 91-114
Tuckman, B. W., & Jensen, M. A. C. (2016). Stages of small-group development revisited. Group & organization studies, vol.2(4), pp.419-427.
Vries, G. D., Jehn, K. A., and Terwel, B. W. (2012). When Employees Stop Talking and Start Fighting: The Detrimental Effects of Pseudo Voice in Organizations. Journal of Business Ethics, vol. 105, pp. 221–230.