As a way of keying into the evolution of modern ICT and engender good governance through technology, Nigerian government agencies hoisted their websites. The launch of the e-government website was envisioned to serve the people better and improve government internal operations, while intensifying its external mutual relationship with its citizenry. In a way, the approach was to make the Government more responsive to the changing trends in modern governance. The aim was to establish a level of cooperation through faster and effective communication between the Government, and the citizens. This study was therefore, initiated to ascertain the level of public awareness and use of the Nigerian government agencies’ website. As a result, the study was anchored on the Uses and Gratification theory. A qualitative research design was adopted in addressing the research objectives/ thematic problem. The process of information collection was carried out through phone in-depth interviews conducted among 200 respondents using judgemental sampling techniques from a poulation of 3,257,298 residents in Enugu state. Research data show low exposure level of government agencies’ websites by the Nigerians residents.
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In-Text Citation: (Apeh & Didiugwu, 2017)
To Cite this Article: Apeh, A. C., & Didiugwu, I. F. (2017). Public Awareness and Use of Government Agencies Website in Nigeria. International Journal of Academic Research in Public Policy and Governace, 4(1), 76–94.
Copyright: © 2017 The Author(s)
Published by Knowledge Words Publications (www.kwpublications.com)
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