The advancement of ICT (Information, Communication and Technology) in recent years has brought a lot of changes and improvement not only on the information agencies but also include the roles and expectations in the needs of digital information and knowledge. The purpose of this study is focuses new trends in information agencies and services in digital era. Several information agencies selected to study what new trends in digital era. Data center is the new information agencies that highlighted in this study. The major components of a data center are internet access, hosting, content of distribution, file for storage and backup and etc. This study also focuses the main issues and also the challenges in new era for information agencies. All information must be collected and preserved in information agencies as platform for references future generations. Technology is the important tools in information agencies because as collecting organizations they become more concerned with electronic information. The new era in information agencies will be an embodiment of a digital information professional or digital knowledge worker, to ensure that the digital information is to be used in effectively and with ease to users.
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Published by Human Resource Management Academic Research Society (www.hrmars.com)
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