Business organizations the world over are sufficiently environmental dependent and environmental serving because they do not exist in a vacuum. The aim of this study is to investigate the effect of technological environment on organizational performance. The specific objectives of the study were to examine the role technological environment on organizational customer satisfaction and organizational market share among selected Small and medium scale enterprises in Enugu. Descriptive research design was adopted in the study among 217 staff of the selected medium scale enterprises in Enugu. Structured questionnaire was used in collecting data which was presented in tables. The result of the study shows that Technological environment has no significant role on organizational customer satisfaction among selected Small and medium scale enterprises in Enugu (R = .782a, p =.000) and technological environment has a significant effect on organizational market share among selected Small and medium scale enterprises in Enugu (R = .835a, p =.000). The study recommended that the management of medium scale enterprise should look deeply inward and see how best they can utilized the technological advancement in achieving the organizational goal of customer satisfaction
Zammuto, R.F., Griffith, T.L., Majchrzak, A., Dougherty, D.J. & Faraj, S. (2007). Information technology and the changing fabric of organization. Organization Science, 19, 749–62.
Lovlyn E. , Managing the T echnological Environment for Improved Organizational Performance:A Case Study of Aqua Rapha Nigeria Ltd. GOUni Journal of Management and Social Sciences 4(2) 263-279
Abrahamson, E. (2000). Change without pain. Harvard Business Review, 78(4), 75-79
Fermando, A. C. (2011) Business Environment. Darling Kindersley Publications. India
Adeoye, Abayomi Olarewaju and Elegunde, Ayobami Folarin (2012) „Impacts of External Business Environment on Organisational Performance in the Food and Beverage Industry in Nigeria?, British Journal of Arts and Social Sciences Vol.6 No.2
Babatunde, B.O. and Adebisi, A.O. (2012).”Strategic Environmental Scanning and Organisational Performance in a Competitive Business Environment”, in Economic Insight -Trend and Challenges, Vol LXIV, No I
Barnat, R. (2005) Strategic Management, New Jersey: Prentice Hall. Business Teacher (2012 ) Business Environment Retrieved from http://www.businessteacher.org.uk /businessenvironments/global-factors- strategy. php #ixzz2K15QmYvX on 23rd April, 2012
Eseroghene, (2011)“Environmental Audit Behaviour, Decision Pattern, and Market Performance of Small and Medium Enterprises in Nigeria”, African Journal of Business Management, Vol. 5, No 27, Pp 11163-1167
Mustapha, Y.I. and Olatunle, M. A. (2010)” Influence of Marketing Environmental Factors on The Performance of Small and Medium Scale Firms in Kaduna State”, in Abuja Journal of Administration and Management, Vol.7, No 2, Pp 47-61 University of Abuja, Nigeria
Davis, M. (2011). Implementing new technologies for the right reasons. Retrieved on 19 December 2013 from ttp://www.enterprisecioforum.com/en/blogs/mdavis10/implementing-new-technologies-right-reas
Farhanghi, A., Abbaspour, A., and Ghassemi, R. (2012). The Effect of Information Technology on Organizational Structure and Firm Performance: An Analysis of Consultant Engineers Firms (CEF) in Iran. Procedia - Social and Behavioral Sciences 81 (2013) 644 – 649
Aluko, M. (2005). The impact of the environment on organizational performance in selected textile firms in Nigeria. Global Journal of Social Sciences Vol. 4(1&2) 2005: 1-7
Kabiru J., Mohd R., and Norlena, H. (2015). The Relationship between Information Technology Capability and Organizational Performance in Nigerian Banks. International Journal of Business Research and Development 4(2)
Ikemefuna and Abune, A. (2015). Technological Environment and Some Selected Manufacturing Industry in Enugu State, Nigeria. Journal of Global Economics 3(3).
Ruey-Jer, B., Rudolf R., and Daekwan, K. (2008). Information technology and organizational performance within international business to business relationships. A review and an integrated conceptual framework. International Marketing Review Vol. 25 No. 5, 2008
In-Text Citation: (Okechukwu & Okoronkwo, 2018)
To Cite this Article: Okechukwu, E. U., & Okoronkwo, B. O. (2018). Evaluation of Technological Environment on Organizational Performance among Selected Medium Scale Enterprise in Enugu State. International Journal of Academic Research in Economics and Management Sciences, 7(3), 267–280.
Copyright: © 2018 The Author(s)
Published by Human Resource Management Academic Research Society (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode
