Hospitality industry is formed by accommodation, restaurants services and travel and consists especially in lodgings and food and beverage activities. The Hospitality employment represents a vital force for this type of business, as services offered to the tourists cannot by touched (intangible) and are consumed at the same time in which are produced (perishable). The skills of the hospitality employment can create benefits and added value for the hotels and restaurants due to the fact that tourists are looking for personalized services, helpfulness, counseling, guidance, friendliness, cleanliness, and consideration. The present paper analyzes the evolution of the Romania Hospitality employment and highlights the importance of women working in this domain of activity for the development of tourism in our country.
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Published by Human Resource Management Academic Research Society (www.hrmars.com)
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